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February 2024 by Chase “TechAddict” Barnes
Extraordinarily rude and disrespectful staff literally the most confused and unfathomably rude person I have ever seen in my life. They recently had a policy change, and instead of telling me nicely, he decided to be extraordinarily rude about it I often recommend customers of mine to go to batteries plus to purchase replacement batteries I deal with over a thousand people a year believe me I will be changing my recommendations accordingly
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January 2024 by Ron Ryan
Batteries plus on Bell and 67th give great service and a good product ,which they stand behind
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January 2024 by Maria Fidazzo
Have gone here for years. I went in to have a watch battery replaced. $23 to replace with lifetime warrenty or$5 for the battery. I did not know what battery I needed. In the past, they had better customer service and would look to see which one I needed.Came home and ordered on Amazon for $5.10 total cost. Will be here tomorrow and I will replace it.Prior to the fire they had I had paid for lifetime warrenty so opted not to go that route again. That info was lost in fire, but I wanted to give them business again. Customer service is not same as before.
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December 2023 by Thomas Weintraub
Sham. Sold us a bad battery, dead within 6 months. Refused to replace it. Asked me to sit and wait "a couple hours" to charge it. Laughable. Will never shop here again.Update: Manager Sheila did a great job of remedying the situation. Appreciate her following up to fix things.
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November 2023 by Ramon Capuchino
The old guy can't do business
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November 2023 by StanTek &Foxy
Great customer service. Quality batteries!
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November 2023 by Wilhelmina Drummond
Maria customer service was great. Michael was very helpful with his expertise. I appreciate his help. Recommend this store for your battery needs.
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October 2023 by Robert Leonard
They took care of me efficiently and a technician placed the batteries in my device. The price seemed reasonable.
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October 2023 by Nimrod Youkhans
Would not recommend if you are having problems with phone cause it will not be fixed. took my phone twice still went home with no results
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October 2023 by Richard Miller
I needed a new battery for my 2 year-old SUV. I called the local car dealer where I bought the vehicle and the earliest service appointment was in 6 or 7 days. Plus, the battery I needed was currently not in stock. The service manager suggested I check with Costco and BatteriesPlus. Costco also did not have the battery, but my favorite BatteriesPlus store did! Michael took my call and he put my name on the battery. When I came to buy the battery, around 90 minutes after my phone call, Sheila helped me through the purchase process and then showed me, in detail, how to install the new battery. I have gone to this BatteriesPlus store for many years and have asked for help with some pretty bizarre battery needs. This team has never let me down! Thank you!
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October 2023 by Jeannie Eichenlaub
Using Battery Plus store #338 was a great experience. Customer Service was exceptional. Would definitely go back there for battery needs.
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August 2023 by Andre Bowens
Overall good service. Thank you Michael!!!
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July 2023 by Kenny Hill
Bought a battery for my 2018 Ram. Online ordered. Was easy and I saved 18% because of a promotion. Store pickup was prompt and easy. Just follow the instructions and you’ll enjoy the experience. Great store at 67th & Bell rd. Glendale Az
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July 2023 by Danielle A.
I stopped into the Batteries Plus store on Bell Rd the other day out of desperation. My phone had frozen up to the point it did not recognize finger taps or anything, could not get in. I bought a new phone but needed the data transferred from the old phone. I had many pics of my now deceased dog that I could not bear to lose. Google said they do phone repair so I gave it a shot. The young man at the counter said they do not do data transfer but after I told him about the pics of my dog, he said let me see your phone. "2 hours later I walked out of that shop with my heart full of gratefulness and a renewed faith in humanity. Not only was the young man kind enough to spend the time helping me with a service they don't even provide there, but in the interim, his co- worker, Sheila, went above and beyond for a 94 yr old woman whose phone service went out. Keep in mind, this is a battery store... once again providing a service that was not in their purview. I will never forget that afternoon, Batteries Plus or those 2 wonderful people that help me and the little lady with the phone...EVER.
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May 2023 by Tari Stanford
This store has great customer service. Michael helped me most recently. Employees are friendly, knowledgeable, and don’t seem to mind taking the time to help customers. At a time where customer service seems to be at an all time low, I appreciate the people at this store. Also, the store is clean and well organized.
