Brooklyn Bedding is known for its exceptional customer service and knowledgeable staff. Reviewers frequently mention a positive experience with team members, particularly highlighting Wendy's patience and expertise during the mattress selection process. Customers appreciated her ability to listen and guide them without pushing for upsells. The delivery service is also praised, with specific mention of the "Royal Treatment" provided during setup. Many customers have expressed satisfaction with their new mattresses, noting quick delivery and ease of setup. Overall, Brooklyn Bedding is recognized for making the mattress shopping experience enjoyable and stress-free, with a focus on customer needs and comfort.
Wendy was absolutely wonderful. She took her time to make sure we tried several different styles and kept asking questions to figure out what was working and what wasn’t. Best mattress shopping experience we ever had.
January 2026
Wendy was extremely nice and very professional made the buying process extremely easy, I can only wish All buying opportunities were as smooth as this one thank you so much, Wendy
January 2026
Elizabeth was so patient and knowledgeable! Our time with her was enjoyable and she helped us make the right decision at the right price for us.
