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April 2023 by Lemisha Nelson
I went to this stand and I noticed that the cases they had look similar to the ones that were on a site called cover on. This place get all those cases from that same website and they are selling them for triple the price. The case I just bought was 9.99 on the cover on website. The mall has it for sale at 27.99 behind their counter. Ripping people off if you tell me!!! Samsung Galaxy 21+!
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December 2021 by Jaquille G.
Brought my iPad in to have my screen fixed, paid $290 after tax. Which I should've just bought a whole new iPad at that point but the iPad has sentimental value It was not fixed they ruined the iPad and made it worse, my screen was fixed but now my home button would not work and the screen kept popping out. Asked for a refund they would not refund me so I gave them a second chance to fix it and it took a week & a half I went to get my iPad back and it still wasn't fixed. Eventually after a few months the screen went out and I lost out on money. Horrible customer service BIG 0 Stars would not recommend. You're better off going to the apple store and saving your warranty.
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October 2021 by seth berkson
Staff is Moody and Great way to vote warranty from whatever your provider is cos it 3rd party fixing that is using 3rd party parts
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June 2021 by Brandon Wheeler
What for? Nothing i want
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November 2020 by Tahsin Siddique
Recommend these people 1000 times
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December 2019 by Steve Anderly
do not stand behind their work bad workmen ship repair did not last 1 day
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December 2019 by Rudi G.
Took my phone here inside of Arrowhead Mall to fix a cracked screen and got it back with the sound not working only speaker. I took it back and they fixed it again, but I have had many issues since I originally brought it here. My phone now overheats like crazy and I can't swipe up to see my settings, (flashlight, WiFi, volume..etc.) and the screen was not put on straight. So the camera and speaker is blocked in the front. I recommend just paying the extra money and taking it to Apple or your phone carrier.
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November 2019 by Erin E.
Went to get my husbands phone fixed they did a good job on fixing his phone but as we got home he went to take a picture and noticed it was all blurry, so we decided to take it back the next day he said it was fixed he showed us a picture my husband took a picture in them all came out good as soon as we walked out the door same thing I can't tell you how much money we have spent at that particular store just trying to get his phone fixed and every time we go back it seems like there's another problem. So while we were there I asked to get a screen protector put on my phone I had a case on it he couldn't figure out how to get the case off so he started using what look like a razor blade now my $40 phone case is now cracked and won't even stay on so yes they are very knowledgeable in some areas but other areas I would go somewhere else
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August 2019 by Karsyn Mclaughlin 77
Shae helped me out with my iPhone repair. She was friendly, quick and professional. Will definitely be back if I need another repair!
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July 2019 by Seth B.
Staff is very friendly and they are very knowledgeable About said you wear devices and screen Protectors and cell phone cases they are good at what they do Great service and I will be back.
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May 2019 by Betty B.
I came to the arrowhead location to get my niece a phone case and bundle package after getting my own bundle package at the san tan/Gilbert location and after explaining to the manager that is in the photo I wanted her to get the same thing. He said we don't do that here... I told her to look at cases anyways since we were already there but to clarify I called the other location I purchased my package from because I was told they honor/have the same package at all cellairis locations. When speaking to the gentleman that helped me he said they should and he told me to ask for the guys name I was speaking to that's were it went all down hill. The manger started to get very hostile and yelling at me and saying who are you talking to because I was still on the phone with the other rep from the other location and he starts yelling do you understand we don't do that here. Which had me confused because I never once raised my voice and only repeated what the sale associate told me and at this point I did not want things to escalate any further and could visual see my niece getting upset/confused by this mans behavior because she hates confrontation so I told her to give him back whatever case she was looking at and to back away from the stand. They rep on the phone with me could hear the man yelling and told me to leave but take photos if possible and once I did that this nut said are you taking photos of me I'm calling security... I'm calling security. Which I told the rep I was on the phone with and we than left and asked for another location that was close to where we were that honored they same bundle package I got from him days prior. So to cut this story short he gave us the surprise location address which is inside of a Walmart same name and everything and we were in and out within 15 mins or less ... getting my niece they same package I got at the San tan/Gilbert location. The manger at the arrowhead location was completely out of line, rude and acted a complete a** for no reason!!!!
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February 2019 by Norma Lopez
Pretty disappointed.. the new guy put my screen protector on didnt stay so he took it off numerous times and finally left it. 3 days later it fell off
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December 2018 by internetlurker
Fast screen repair, decent price. Screen was very cool, and blue. Much bluer than before screen repair. Relatively decent overall. Don’t like new screen color.
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December 2018 by Metro Apache
very informative and helpful..fixed my phone which was rejected from apple store ..make my day..very happy and my recommendation will be with them always...
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December 2018 by Kawsar Hossain
Went there to fix my iphone’s broken screen. They did really a great job in reasonable price.
