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December 2023 by Dom O
Placed order in October. It is currently December and I have yet to receive a missing item. I filed a complaint regarding the order immediately, till this day no response. I even went as for to reach out to them through social media, still no response. THIS IS AN EXAMPLE OF TERRIBLE CUSTOMER SERVICE!
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July 2023 by Julian Moore
I came in here to get my ring resized, thinking it would take days perhaps. To my pleasant surprise, Steve was able to get everything done right then and there. His price was excellent and he was extremely knowledgeable about all types of jewelry. I will go here for any more of my needs, and you should too.
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January 2023 by Shloppy Ghoul
They redid my moms ring and made it even better!
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May 2022 by Curtis McCormack
Charm Box Jewelry is next door to dairy Queen, and I have been going to the Charm Box Jewelry for about 6 years because I like the top quality service I receive, especially when I need a peace of jewelry repaired. I live near 35 Ave and Butler and drive past many Jewelry stores to get to the Charm Box Jewelry. Try them you won't regret it. Prices are very fair.
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July 2021 by Denise Byrd
Best jeweler in town!!! Always there with a happy smile and a happy grin! Thanks Stephen!
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May 2021 by Nicole Lummus
Great guy but the hours aren’t correct for Saturday’s. I’m here at the door at 2:59pm and no one is here. Door locked. So must close before 4pm as Google suggests
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December 2020 by y2kh8r
Top notch, very friendly, reasonably priced, repairs done perfectly. Been coming here for years, it's now my first stop for jewelry needs.
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December 2020 by Sylvester H.
My go-to for jewelry repair, I've been going here for years. Friendly service, reasonable pricing. I've had several pieces cleaned and repaired here, and have been happy with all facets (pun?) of the experience every time.
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December 2020 by Heath M.
do not leave your jewelry here! save yourself! do not trust this company with anything! i have lost thousands of dollars worth of jewelry with no explanation. they wont even give me reimbursement for the things they lost.
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March 2020 by B S
This place was closed! With no information on the door!? I drove 8 miles to get there!
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February 2020 by Roni Rush
I am so happy I went in to get a price on a new clasp for my bracelet, they changed it for me fast and cheaper than other jewelers told me it would cost. Very friendly and fun to talk to. I will not be going anywhere else!
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August 2019 by J W.
Customers Beware this guy Steve the owner. I used to trust this guy and brought all of my watches in for new batteries. I even referred other people to him. I recently brought in my gold chain to get soldered for repair which I had him do in the past but I had actually waited there the first time he repaired it so I brought it in again when it broke. When I went to pick up my gold chain two days after I dropped it off, I realized he had swapped my gold chain for some other cheap flimsy chain that was all kinked and tangled and could not come apart. I called him and said that this was not my chain that I had dropped off. He asked me to come down and discuss it but all he did was deny that anything was wrong and insisted that that was the chain that I had dropped off. I obviously know my own jewelry and was very upset for this to have happen from someone I had trusted. After this experience I just want all to beware if you bring in your jewelry that things can be swapped and that he will deny that anything is different.
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February 2019 by Jacki P.
Best place to go if you need any repairs to jewelry. Went in on a Saturday and although extremely busy Steve was friendly and welcoming. I had called a few places around prior and everyone has given a 7-10 day turn around with a cost of 60.00+ to have a wedding band resized. Steve asked us when we needed it by and we told him it was no rush since the husband and I were leaving for Europe that upcoming Tuesday. Steve offered to have it ready of us the next day a Sunday. They aren't open on Sunday but because he saw how important the ring was to the husband Steve took care of it immediately. When we picked up the ring on Sunday the shop was closed but Steve opened the door for us, the ring looked better than when we purchased it and it was extremely affordable less than every other store we called. Thank you Steve.
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December 2018 by Natessa Agency
She'll say yes!
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December 2018 by Tracy M.
I decided to give them a try I need a ring sized , he said He can have it done it 24 hours I was so surprised , it was done and it looked all shiny and new . This was a great experience and the price was super fair . I will go back to them agin if I need any repairs in the future. Thank you guys at Charm Box
