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January 2024 by Manuel Burruel
One best Crocs stores in the Valley the kids just loved it there thanks you guys you were very helpful even with a lot of customers
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January 2024 by Paula Kennedy
I walked in ready to spend. Was not greeted. No one was in the store but 2 employees. While they carried a personal conversation about a boyfriend. Another hispanic customer walks in and I hear a loud warm “welcome in” greeting. As I waited and then as I let them know what just occurred. The lady apologized and I asked for the manager… SHE WAS THE MANAGER.. unacceptable. Not spending my money in this store. Ridiculous !
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December 2023 by Jocelyn L
Employees here are so rude and make you wait because they’re talking to their coworkers the store gets too busy and crowded for them to wasting peoples time talking about unecessary topics with their friends.
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November 2023 by Ana Tenorio
Weirdest interaction at a store period. We walked in to do a return or exchange since I ordered the incorrect size. We waited for the employees to stop talking rudely about customers before being acknowledged. We showed the receipt and the man was using his cell phone during the whole transaction. We did let him know my husband tried them outside on the gravel but they were never worn outside of that instance. We also were charged for a reusable bag with out even being asked if we wanted one. 10/10 wouldn't recommend going to this store again.
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September 2023 by Mr Beast
I went to get my daughter a pair of crocks when they first opened for the day and the girl working was to busy on the phone (maybe a meeting) but she was ti busy with that and couldn’t help me look for a specific size. I will not be back to this store. I will just order from Amazon
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September 2023 by Vince Shumaker
So,never had an issue, and everyone usually nice. However, this visit was very weird I picked up one of those little dudes you put in your crocs from a box on a shelf. This employee comes rushing over and very loudly and not very nicely says YOU CANT TAKE THAT!!!! First I am WTH are you talking about. I said I am simply looking at it. She then continues with whatever she was going on about. The whole backside of the store was dead still like what's going on. Like I was doing something wrong. If you do not want someone to touch something how about do not leave the stuff out on the floor where everyone is.. I am one that is normally loud so good thing I was in a very good mood or you def would have felt stupid talking to a customer like that.
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September 2023 by Ava Silver
The manager(maybe?) Dorrell was pretty rude when I came in. I asked him a few questions, and he acknowledged with short, stern answers while he was on his phone the whole time. He was also being pretty stern to a new employee. The other two employees were amazing.
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September 2023 by Kevin Ortiz
Crazy store. 1 bench to try on shoes for some reason.Got charged 3 bucks for a bag without them asking or letting me know. If they would've asked I might have said yes but really scummy sales tactics.
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August 2023 by Sommer H (Sommertime)
Most The people that I have dealt with in the store are not friendly at all.The gentleman with the brown hair in a ponytail was the most freindly
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August 2023 by Adriana Duarte
Worst services ever I walked in to buy crocs for my daughter saw the sale buy one get one 25 % off 1st time buying here… my daughter is looking around for charms and I ask a young girl how much the charms are she said idk ??♀️ they are like $5 to $7 with the worst attitude her face expressions said it all was so bothered I even asked….. when I proceeded to check out with two pair of crocs I think I’m getting the sale… girl ringing me up clearly here’s me say to my husband they are buy one get one 25% does not say a word then says I have to pay for a bag to put shoes in I didn’t know I was in California paying for bags… anyways I was so annoyed already with bad service I got payed for crocs walk out. Then looked at at my receipt and saw I was charged full price I go back and ask she says oh the black ones are not part of the sale she clearly hears me saying about the sale and doesn’t bother to say anything….needed bigger signs that say black ones not part of the sale smh ?♀️ do better
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June 2023 by Dolores Garcia
Had to find a gift for one of my best friends birthday. Her first pair of crocs from me, yes!! Love that they have so many charms. And the girls there are so sweet and helpful. ❤️?
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June 2023 by Vincent P
5 star customer service ?
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June 2023 by Kimberly D.
Staff is very rude.
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June 2023 by Tony Espinoza
Didn't have the selection we wanted. But the customer service was terrible too. Ignored twice by one associate and another associate said they'd come back to help us but walked away and was on her phone at the cash register so we left.
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May 2023 by rj zander
I bought a pair of CrocsFor my mom looked at the receipt and saw they charged me for a designer bag. I complained and they says they ran out of regular bags. So they just sold me a d*** bag without asking. Just called to see if they had a sale she said not on black cuz everyone wants those lol. Ghey