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March 2024 by Gary Diaz
Very polite.
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February 2024 by TJ Loveless
Do NOT go to this place!
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December 2023 by Brenda Lee Beavers (MsBadFun)
This place is great. I rented a unit 10 years ago when Penny was the manager. She was great. Presently i have 2 storages here. Ellen , the manager , and Vicki are Excellent. I have had a few issues where i wanted more security ( my storage keys were missing) when i called to tell them, Ellen immediately put their locks on my units along side of mine until my keys were found. That gave me peace of mind knowing that my units were secure. I will definitely recommend this facility to my family and friends.
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December 2023 by Dave's
They person in charge was great very helpful easy to understand the process of the rules and payments I give her a #10 ?
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December 2023 by Faith Sullivan
Customer service was so kind. They helped make out stressful move a little more pleasant by the helpfulness and by working with our unique situation.
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October 2023 by Erica Grimes
I would not recommend it. They placed a lock on my unit then couldn't find the key. Wanted to say it was my lock but it was there and it was noted. I had to pay twice for movers because of this and they didn't care. This place is only about the money nothing else. When you know you did something wrong acknowledge it and fix it or at least help. But they did neither and said if I didn't get it out or pay the next month they would put sense it into collections. Never again will I rent at this place. Penny was a great manager since she left it has been hell.
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October 2023 by Byanka Urrea
Ellen is the best! very friendly and professional. She helped me out and was so sweet! I definitely recommend this storage location?i will be coming back because if her hospitality ! awesome job !
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October 2023 by Amy Douglas
Have been storing for almost a year now. Price went up once. I pay more on the phone then sending payment by mail. Cheapest around though.Nice people too.
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September 2023 by Bella Mitchell
Ellen was a great help! She was thorough and honest when we asked what our best options would be! She helped us and talked through all the paperwork
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August 2023 by Dungeon Master
Took a tour of the units with one of the friendliest people I have met. The act of getting a storage unit is pretty standard, I have rented units from other places before. But her genuine kindness made the process enjoyable, and her ability to do her job made it quick. Deffintely not an NPC. I recommend getting a unit from this location if you're in the market for renting a storage unit.
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August 2023 by Byrd M
Great service, had an issue with the unit & quickly placed in another one. Plus at a cheaper rate.
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August 2023 by Garry Jennings
This is a second review that I am providing. The first was in regard to the people at this location that provided us with support. That was a 5 Star. They were very professional and helpful. This review is for Cube Smart - the company. We have rented a 10x10 unit for a little over 2 years. We were currently paying $233 a month. I stopped in the location to see if we could move to a smaller unit. The person working that day asked how much we were paying. She was shocked! She explained that Cube Smart automatically increases your rent each year. So having been a good, auto-pay customer for over two years, I had been rewarded with two price increases. She then explained that the current rates were as follows; 5x10 =$65, 7.5x10 =$88 and a 10x10 (what we currently have) =$97. So we were paying $136 ($233-$97) more per month than we could be if we rented a unit today. That is 240% - almost 2.5 times more. If you or someone you know is renting storage from Cube Smart, I would suggest that you go there and see what their current rates are. So, as a longstanding, good customer, you aren’t getting the Cube Smart Shaft!
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August 2023 by .marie Baumgartner
Ellen has been amazing to work. She is very professional an extremely helpful in working with my needs. I highly recommend the storage facility!!!
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August 2023 by Clarice H.
i rented a storage cube from the CubeSmart and will never again , I was paying direct withdrawals and went to have my payments changed from the 10th to the 15th paid the extra for this process, which was a whole month ahead of time to withdraw, I saw a email from cubesmart which I didn't paid any attention to be my business with them was solve, I went in with my daughter around the 17th to see how much I had in that storage because I was and still moving out! They had put a deadbolt on my storage! So I went to the office to see why! they said I had insufficient funds!!!!!! Said they went to withdraw the 10th!!!!!! I want my $35.00 insufficient funds back!!!! I so mad I can spit nails!!! I will never rent from any of cubesmart storage again in life and the people were RUDE!!!!! I wish I could give them a zero!!!!!
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July 2023 by Angela Edwards
I truly Love renting and storaging my stuff here at CubeSmart. It’s been about 4 yrs Since the first day I step foot in the office it was nothing but good vibes from the people and the place. Penny was so nice, sweet, respectful, helpful, understanding and caring. Penny was a little lady she was so cute! She always had 5 stars in my book! although she’s n longer there It’s Ellen now!! She is just an amazing great lady! Since the day I met her to Change into a smaller unit a week ago, OMG let me tell you she (Ellen)has been the most helpful, respectful, funny, caring and patient with me being I had to change to a smaller unit and it’s almost 118 degrees and really hot .. she has been patient in me moving my stuff which helps a lot and keeps more stress off of me!!! If 10 ********** were an option that’s Ellen!! ?? I would recommend CubeSmart to anyone needing to storage their stuff.
