-
February 2024 by Don Schumacher
Great seri
-
January 2024 by Lindi Grace
Do you need a breathing treatment prescription filled for your 6 month old baby? Good luck! The pharmacy told me it would take 72-96 hours for a transfer. Three to four days for a 24-hour pharmacy to fill a prescription for breathing treatment nebules for a baby. Think about this before you choose to give CVS your prescription business.
-
December 2023 by Jessica B
Alex and Yousif were so helpful! Their creative problem solving was much appreciated by my wife and I. Thank you for helping get my wife her asthma medication so we didn’t end up in the ER again. Merry Christmas!!
-
November 2023 by Kiki Speaks
Great customer service!
-
November 2023 by Ray Conrad H.
On hold for 50 minutes trying to get an antibiotic transferred to another pharmacy. they might be extremely understaffed for this to happen
-
November 2023 by Tola E.
Donald rang us out and noticed my little one was sick.. Donald was talking to him and asked if he would like an activity book with stickers which was an automatic yes. He was so kind and thoughtful. Earlier we were at Walgreens & there was zero compassion and everyone was rude.. thankful for the kind employees at CVS!! Thank you Donald.
-
November 2023 by Ellen L.
When a customer returns an item, regardless of what it is, and the store manager states, you are the only one that has complained about the particular item, consequently they will not allow you to buy the item again! I've never heard of such behavior displayed by a store manager!!! Is it not possible the specific item was just bad, and I happened to be the "lucky" one to pick it? Well, here is a bulletin for store manager: YOU JUST LOST A CUSTOMER COMPLETELY! You won't have to worry about my buying that item again. I WILL NOT STEP FOOT IN THAT STORE AGAIN, NOR WILL I SHOP AT CVS. As you are not a monopoly, I have many other choices of where to shop. So the next time you are rude to a customer and treat them with no respect, think twice...!!! You picked the wrong person...!!!
-
October 2023 by Bill E.
Always an extremely long line for the drive-through. I never spend less than 30 minutes waiting just to get to the window. The pharmacist working on duty or assistance are not in any hurry whatsoever I believe they don't care about the clients that they leave waiting outside.
-
October 2023 by Brenda S.
The staff was helpful, courteous, and extremely fast! Rx was called into this pharmacy and my prescription was ready in under 10 minutes. What more could you ask for???
-
August 2023 by Carolyn L.
8/25/23 What an incredible bad experience at cvs pharmacy today. Ordered a pharmacy medication for express delivery this morning and should have arrived between 11a-1pm but never came. At 2 pm I went to the pharmacy to pick it up and ask about refund of delivery fee. I was told there was no refund for delivery fees even if delivery never came and that I would have to pay for prescription AGAIN. I asked to speak to someone in charge , she said it would be the pharmacist and she refused to come speak with me. I repaid for the prescription and the pharmacy technician tosses the prescription and the change across the counter at me(real mature) with some items landing on floor. I asked for her name and she refused and would not give me receipt which would have her I. D. On it. I told her I was not rude to her and she had no reason to be so rude to me- she told me to go somewhere else next time. WOW CVS PHARMACY!!!! Shame on you CVS for continuing to employ this person!
-
July 2023 by Jeremy Wessels
Great experience at the pharmacy! Thank you for getting my prescription order moved and filled after my regular pharmacy was already closed.
-
June 2023 by Sean D.
If I could give zero stars, I would. This is by far the worst CVS in the valley. I came in to get a diabetic sensor that DOES NOT require a prescription. The void behind the counter tried to argue this point and denied an out- of- pocket purchase of this sensor.Spoke to the store manager who proceeded to tell me that - quote - "we are the busiest store in the valley" (his name is William) when I informed him that this is the worst reviewed CVS in the Phoenix Valley. They are not the busiest in the valley, not even close. I attempted to call corporate; and no one answered at all.The location on 59th ave and Union Hills is by far the worst CVS location with the most incompetent staff that I have ever seen. Avoid at all costs.
-
June 2023 by Pixi Stix
Lupe and the other agent running the drive thru are incompetent. They do not know how to do their job in an efficient manner nor do they have any empathy towards their patients. Lupe rolled her eyes at me when I asked for assistance with my sick child's prescription from the ER and pretended to help me while taking other pharmacy calls. She would not put in any effort into helping me to utilize a primary and secondary insurance because it took up too much time. If it wasn't harder to go to a different 24 hour pharmacy then this one, I surely would never visit this CVS ever again
-
June 2023 by Sarah B.
Latest game retaliated bc I filed complaints, blacklisted me from store, saying illegal go to cvs ever, holding my critical rx hostage and fraudulently keeping insurance payment. Highly illegal, criminal and dangerous. Release my rx CVS. This is sick. Great lawsuit material but I just want my rx away from you.All I ever asked for was basic service and not having to return to store 6-8 times each month to get an rx filled and to be spoken to respectfully. Praying for quick resolution.
-
June 2023 by Google user
Lupe and the other agent running the drive thru are incompetent. They do not know how to do their job in an efficient manner nor do they have any empathy towards their patients. Lupe rolled her eyes at me when I asked for assistance with my sick child's prescription from the ER and pretended to help me while taking other pharmacy calls. She would not put in any effort into helping me to utilize a primary and secondary insurance because it took up too much time. If it wasn't harder to go to a different 24 hour pharmacy then this one, I surely would never visit this CVS ever again