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February 2024 by Kristy Hammond Roles
We just bought a suit for my husband - Ralph was very helpful and patient- went back today to have pants marked and the another salesmen were LESS than helpful pretty much RUDE - the men’s department is OVERPOWERED by cologne - it is nauseating -I like the options in the men’s department but just need nicer employees and less smell!!!
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January 2024 by Yesenia Vazquez
So pretty , but too expensive
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January 2024 by Susan Scholl
Excellent department store. Huge variety of clothing and accessories. I highly recommend you to shop at this store.
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January 2024 by Nancy Cedillo
Many offers on very good quality clothing.
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January 2024 by John Bones
I just walk through, they're a little to expensive for me. The store is always nice and clean.
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January 2024 by Debra Snow
I want to firstly say that I am shocked. At the level of excellence in customer service shown to me by a cosmetic representative in this store. Her name was Chloe. Chloe is a brand leader who works at the Shiseido counter in cosmetics in Dilliards. This young lady not only took the time to help make a difference in my customer experience but stayed with me throughout the sale. I will always remember this young woman and the exemplary customer service given at this Dilliards location “Arrowhead Towne Center, Glendale Arizona
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January 2024 by martha leyva
I went today to return some Kurt Kreiger sandals, because my daughter wore them a couple of times and they peeled off the skin on top, and the very rude and contemptuous handler told me “ma'am, I can't change something dirty and used” to what I had to clarify that I was not returning them because they had not been used, but because they were defective and low quality for a designer item, anyway... The truth is that it made me feel very bad, I don't speak English and I felt discriminated against, thank you
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January 2024 by Judy R.
Returned a pair of shoes today that were defective. I was explaining to the lady who processed the return what was wrong with them, the whole time I spoke to her she did not look at me. I finally let her know that I did not feel like she was listening to me and that I didn't want them to put them back out for sale. She said she had heard me. I hope she did because I wouldn't want anyone else to purchase and then have to return.
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January 2024 by Rob C.
I bought a Dillard brand electric blanket -it lasted 1 years and died. They will not help me. I'm completely out. I've owned electric blanket s that lasted for years!
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January 2024 by Patrick Rooney
Always love Dillards.
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January 2024 by Guadalupe E. Garcia
Be careful when buying online and trying to return the item to the store. My son bought a POLO sweater online, unfortunately it did not fit him (two sizes too small) so we went to the store to return it. Sweater was in the same tiny bag it came with. Tags on. Again, it did not fit my son! Lady at the registry said "yeah, this looks like it's been worn, it has fuzzy little things". Duh, my son of course tried it on, but since it did not fit him it went right back into the bag and we went to return it!. So please if you buy online, make sure it has no fuzzy little things because they will accuse you of wearing it and say "I'll take it in this one time". Lol ridiculous.
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January 2024 by Carol mcmanus
Great service and prices are expensive with good quality
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January 2024 by Keith Ernst
Very expensive..
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January 2024 by Denise O.
Don't ever shop with this bull crap store, I purchased pajamas online from them for $54 and I checked the next day I'm gonna buy my daughter the same outfits and it's on sale for $19 called the manager,called customer service they refuse to refund the difference so you know what I'm taking this crap back and they don't have to ever worry about me shopping in their store again!! talking about they don't price match. It's not a damn price match when it's your items that were sold to me. They will just tell you anything they don't even know what they're talking about. It's my money and I'm gonna keep it out of Dillards.
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January 2024 by Armando Canez
If you're looking for the new and latest trends in clothing and accessories they are the best place to go to
