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March 2024 by L C.
This is generally a clean EOS knocking off 2 stars because of the cardio cinema here. The stair masters have been basically broken on and off since 2020 and a lot of the machines in there are older than me. The cardio machines outside the cinema seem in better shape that's for sure and may even be newer. This is one of the smaller EOS but I digress. The employees are great never had any issues there. It says theirs saunas in this one but I have yet to see a sauna in here.
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February 2024 by Amanda Q.
Please do not come here after 5 p.m. unless you have designated 5 hours to your workout. You will spend more time waiting for a machine than actually working out. Way to small of a place for as many people that go in the evening. Not enough machines. The lighting is good, though, and the sauna is co-ed and a nice size. Weekends aren't as busy, but I definitely will not be using this eos for a quick weekday workout. Good luck!
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January 2024 by Christopher V.
Warning, everybody who is considering signing up to this gym do not sign up. I canceled my month-to-month membership in September. They are still trying to take money out and my wife's money out from my card when we gave them both of our cards.they tried to take $240 out, this is a $20 membership per month they are trying to rob us blind .when we try to cancel they told us yes you're out of the system your membership is canceled and then they continue to take money off your card.when I talked to management they'll tell you it's canceled but be aware watch your debit card because they will steal from it. The whole place is ran by teenagers. Do not sign up with this gym it's terrible.
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January 2024 by Maria Bright
This place seemed really run down. Also every machine I got on felt like it was old or going to break. In fact one of the biking machines did stop working in the middle of a workout. Everything also feels very close, like there isn't enough space. I'm not too happy with this location. I will check out others and hope my money was worth the price I'm paying.
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January 2024 by Calvin D.
Jacob is one of the best personal trainer I have! He is very knowledgeable when it comes to fitness. Highly recommend him.
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January 2024 by Mariee Mariee
This location never answers at night but every other location does yes they have the little walk around they do but I physically will call and no one pics up then I go in and they are watching stuff on their phone. You might as well pick up were only calling to see if it’s packed it’s literally a fast call. I pay 27$ a month this location is lazy and I always have issues. All the other locations are fine tho. I called this location over 30 times tonight and nothing but everyone else answered and said that they hear that a lot about that location. Fix this because this is pure laziness. I don’t even care for people to be on there phone I get it but do your job as well ur not getting paid to watch Netflix. Plus this location people barley clean up even the trainers I’ll see trainers train people then move to the next machine without even cleaning it. I It’s always napkins around as well. Just giving feed back because it’s very much needed especially when it’s only one location everyone else is fine! Mind you it’s 2am around the time I’m calling I’ve been to this location around that time multiple times a week it’s never that pacts !
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December 2023 by Miguel
I've been coming to this gym for a few months now. There is a lot of equipment - machines and free weights, it's never too crowded, and the staff is very friendly. The place is also clean. There's a yearly fee, but I think it's a good deal if you go regularly. My whole family likes this gym.
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December 2023 by Dycey Mew
It's a shame no one can do their job. They are so nice, but they can't even cancel a membership that was supposed to be canceled 4 months ago.Do better EOS.
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December 2023 by Lamonta R.
First off, they were so rude over the phone and would not help after we stated the issues multiple times. On 12/5/2023 we called to schedule our 6month old over the phone for the date of 12/6/2023 because it would not work online as we informed the young lady over the phone. The sarcasm and rudeness left us a bit confused and it continued throughout the phone call. The young lady stated that she had my 6 month old scheduled for the daycare services they offer at that location . We spoke with two young ladies. On 12/6/2023 we get there to the daycare services, there was a lady with blonde long hair checking us in the daycare area, which had no name tag to give a name to anyone if we Made a complaint. We stated that we had a reservation. She stated that she didn't see a reservation gave us a hard time and was not trying to be helpful at all. Eventually we got it solved. We left the daycare area and I went to the front desk to ask another young lady a question with dark color long hair, I would say black hair. She stood about 5'3 inches tall. That young lady completely ignored me therefore I went to one of the managers of the establishment who was the polite but she was helping someone else and was still willing to help me. The general manager then finally noticed I need help and I made my complaint about the phone calls the whole process, I was polite as possible. The bathrooms were terrible. Today I went back and we rescheduled time we initially had our child scheduled for. They told us that it would be fine. We then get there and the same blonde girl gave us issues and said we Had to do paperwork delaying our workout time instead of informing us over the phone. I have never left a review but the carelessness and the miserable state of the employees there effects them upholding job responsibilities and duties. It amazes me to have a whole team that not focused on the goal and the duties to be performed of the job task and just being polite and not rude. I would expect them to have a sense of awareness and care.
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December 2023 by Kimberlee C.
Horrid. Beautiful facility, everything you could ever want in a gym and more including a cinema to get through boring cardio. Decided to join after a visual walk through. Clean, well equipped facility. It ends there though. First of all after my visit I received no less than a dozen emails, even after I joined a few days latter, they continued. Blocked the text messages which were not quite so prolific but annoying just the same. There are classes but in order to see what and when you need to download their app...but do they tell you that? Nope. Maybe if they spent more time on "useful" communications like how things work rather than making sales they've actually already made... I signed up for a personal trainer which was extra (fair enough) but received a text message the night before asking if I could reschedule (went on about how their scheduling system doesn't work for him) awesome. Told him I'd arranged my work schedule to accommodate this training. He went on to try to shame a guilt me because he needed to go to court to help his ex wife get back custody of their daughter. TMI. The training went fine and although I signed up for 2 trainings per week he felt waiting another week worked for him. Maybe he had another court date. Went to a group class today, literally no instruction or direction. I asked afterwards thinking maybe I was missing something...nope, just supposed to wing it. I called the manager this afternoon to try to sort through these issues to find a way to simply get a fitness program that I didn't have to fight to accomplish. She didn't care to hear any of it. Makes perfect sense that this place runs like it does. Sad. Cancelled my membership and will make sure I ask more questions rather than just looking at the facility.
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November 2023 by Cristina D.
I was a candidate for the United States Secret Service this year (2023) and although I did not pass the physical test, this place is my new home. I would like to thank the friendly staff and everyone there for making me feel right at home, as I have moved here from California five years ago. Thanks, Cristina Doan (Almost) Special Agent United States Secret Service 2023
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November 2023 by Jessica Foughty
They were really nice. Super good customer service. They allowed my children to come with me and stay with me. However, when I canceled my subscription cuz I moved out of state 3 months later, I'm still being charged and they won't stop. I call repeatedly. They say they're going to cancel it. Everything's good. Don't worry about it. They're going to refund me. They never do.
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October 2023 by Joshua Long
I would have given 5 stars but there are times when. The paper towel dispensers are out of paper. I usually go in the later night early morning to beat the majority so really I shouldn't have to walk to the other side of the gym for it. Other times it's more of the people using the gym then it is staff as far as putting everything in it's right place after using the equipment. Lazy people at the gym, huh that's a weird concept. If your at the gym why are you to lazy to return a dumbbell or curlbar?.
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October 2023 by ART RIOS
This location gym is small over crowded not enough variaty of machines and are to close together. tread mill runners are worn stretch out loose some are curling up on the sides Not enjoyable
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September 2023 by julie hernandez
this location is a smaller EOS gym; however, out of all of the ones i’ve been to, this one is my favorite by far. everyone there is so nice, especially AB, the guy at the front desk. he’s always so positive and has a big smile on his face. customer service is so important and AB is on point! i also like this gym because everyone does their own thing. it’s not about competition nor is it a fashion show, plus the environment is super chill..
