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January 2024 by Elizabeth Flores
Kathy the manager is about the rudest manager I have ever known she does not care about customer service or even trying to help a customer she won't even hear what is going on and show direct you to call a 1-800 number because you're pretty much wasting her time thank you Kathy for being the manager of the year you completely suck at your job! If I could give this Kathy less than one star I that would still be giving her too much credit!
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October 2023 by Steven L. Shook Sr.
Not much help finding things, only one person running the whole store. Definitely self service.
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March 2023 by Paul Campos
Excellent place to find shoes in my size, I always walk outta there with a smile in my face.
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January 2023 by Tammy Francis
Bought some heels here. Nice, clean store.Great staff.
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January 2023 by Connie Kinnard
Good place to find what you want and need.Everything displayed well with easy accessto find your size. Staff is helpful and friendlyClean store also. Reasonable prices which helps us all.
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December 2022 by Jason Fountain
Great selection, helpful staff, and solid frequent deals!Love the rotating deals such as buy one get one half off. Tip: ask the staff nicely which shoes are excluded (Nike, Doc Martins, Crocs) so you can find a great deal on two shoes.The socks and tons of other items such as Croc gibits are also included frequently in the buy one get one half off.This locations is well stocked with what they have out on the floor, clean, organized, and check out was smooth.Ample seating around the store for shoe try ons and plenty of try on socks
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December 2022 by Shaun Valentine
Buy one, get one deal is pretty good. Bought 6 pairs of shoes and they averaged after discount to be $40 per pair.
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August 2022 by Maricruz Silva
"Due to short staffing we will be closed at 6 instead of 8" wow really? I knew I should've went to a different Famous Footwear!! Been here at this location 2 other times and never get greeted or thanked. I guess 3rd times a charm? Don't this so!!. Last week I spent some money on shoes I counted it 2 times before I handed to the lady and she kept counting it saying I was short. My daughter was with me she is in 5th grade. Not that grades matter but wow she even looked at her. First I was short 9 dollars then 4. And to my surprise I count it my self and walah.."184" exact! She couldn't even count!!As I'm in the car writing this review, 5 different families came by trying to get in too, within matter of 10 minutes.Wow this is ridiculous.
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July 2022 by Reanna
I'm picky with shoes and FF always has one thing I like. Associate today was very kind and friendly. Would come back! Thankvyou
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June 2022 by Kathy Callahan
Greeted upon arrival & referred to area I needed. Lots of sandals to view. Able to find a pair that I liked & were reasonably priced.
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May 2022 by Perla Gonzalez
Didn't have everything I wanted but the customer service was great.
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February 2022 by Angie Metts
Do not waste your time at this store. Selection 0 ,any size 0 , any brand 0 , any price, 0, customer service double 0. I've been shopping here for over a decade will never be back.
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January 2022 by Marlene Sweeney
I normally love this store but I just went there with a list of coupons. Apparently the other half of the flyer had a barcode, but I didn't have it with me. They would not honor their own coupon that I had, without a barcode. For some reason the store does not keep copies of the barcodes of the offers that they offer and send out to the public- which is just weird to me. I looked up online the same exact coupon and it had a code, to expire in 5 days. The code didn't work in their computer. So rather than the manager simply overriding the system and just calculating 15% off of my purchase, they chose not to do anything at all. I don't understand this new generation that doesn't critically think or problem solve. Clearly I had proof of the offer in two forms, and they should have honored it. This was after one of the pair of shoes I had, were two different sizes in the box and they couldn't find a match. So I walked out with nothing.
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January 2022 by T. khg
The Service is very Hit or miss! I guess the day you come in determines how the customer service will be. Prices and deals can be pretty good at times.
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December 2021 by Shelby S.
Drove all the way to this side of town for them to close @ 6pm on a weeknight the week of Christmas. Save your time, go to a store that's trying to sell shoes