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March 2025 by C. S Chris
Gross found bugs in their shoes terrible place I’ve never had this issue! Never spending my money There. Smh
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January 2025 by Sami
Bad customer service rude employee and manager they never respect their customer
One of their clerk is acting to be the manager and refused to switch size I don’t recommend anyone to buy from them they don’t care about their customers
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January 2025 by Samuel G
Very rude staff 15 minutes before closing did not let me in! All I wanted was one item that I see in stock both in the window and online and was told that I cannot come in
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September 2024 by Anthony Chavez
Best shoes
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August 2024 by Ali Ali
I bought 3 shoes and I tried to exchange one of them for a different size and they charged me 21$ they don’t have a good deal it’s a bad deal
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May 2024 by Aldrich Pierce
Clean store, helpful associates.
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January 2024 by Joyce Smith
Bought 2 pairs of Jordan for my grandkids
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January 2024 by Damien
Sorry mf's don't answer the phone...so you must go to the store to check inventory
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January 2024 by Nan Richter
Guy waiting on us never told us his name so when we were at checkout, we had to go track him down so he could get his commission.
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December 2023 by Leo Yañez
Great service!!
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December 2023 by Jill Triplett
Had what we were looking for.
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September 2023 by Earl Pearson
In and out in 15 minutes,I ordered online
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September 2023 by Bryant Champion
Didn't have the sizes I needed.
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September 2023 by Suki Raye
Stopped by to pick up an order sent direct to the store. The location was easy to find near the food court and the store was very clean. Nice inventory of shoes and athletic apparel. Well staffed and all were attentive plus willing to help.
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September 2023 by Nathan Cook
On Sunday August 13th around 1:30pm I went into Footlocker at Arrowhead Mall 7700 w arrowhead Towne center Glendale, Az 85307 with my parents in law to purchase a pair of shoes. The price of the shoes was around $157.00. When they asked my dad to swipe his card the screen showed the correct amount however afterwards the manager looked perplexed and stated that it had taken $2600.00 instead of $157.00. We were in the mall waiting for over an hour while the manager was on the phone. During which time my father checked his bank account and saw that they had in fact withdrawn $2600 from his account. At the end the manager stated that because the payment was still pending he was as able to stop the payment and that even though it wasn’t reflecting on our bank account he assured us we would see the money returned in 24-48 hours. 48 hours later we noticed the payment was no longer pending but had actually posted and footlocker had received the funds. We called and spoke to the manager again, he said he was going to send an email to the billing department in New York regarding the issue to find a solution. It has been almost a week and we have not received our money back into the bank account nor any communication regarding the matter. At this point we are under the impression that it is Footlockers intention to steal $2600.00 from us and not return it. This is our last attempt at receiving a refund before we contact the authorities to press charges. This has caused us great financial distress.
