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January 2024 by Alejandro Ibarra
I love the team they have currently with Justin and JD. Everyone there made my Christmas eve insanely better.
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December 2023 by ruben mejia
Ripped off yet again. Went in to buy a digital copy of a game because they don't allow you to purchase gift cards using their gift cards anymore. Then, I asked to buy a digital copy of a game and when I asked if it was the recent game that came out the the clerk laughed and said it's the same game and would not refund it just because it was digital. The whole time, I was in the store, and both clerks were busy watching TV on their phones with the volume turned all the way up. So thanks to them, now I'm out 80 dollars and have a digital copy of a game I don't need. Not the first time they have screwed up on my purchases/pre-orders.
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November 2023 by Poe Dono
The store hours are wrong and they do not open at 11 am. I tried to get my copy of a game at opening and was told to come back later with no reason given
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September 2023 by Christopher Calabrese
Came here to buy a used PS4 and some games. Customer service was really good and all of the employees were really helpful. Although they do have some nasty customers though. If they had a larger selection of games I would be back more often. Overall good location!
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June 2023 by Phil Compton
While I was there, James was so helpful. He gave me advice and answered all my questions. He invited us to hang around the store for a while even though I knew exactly what I wanted. What was really awesome though was how I watched him call several other stores to try to help three or four other people while we were there. He was just calling to help them find stuff they didn't have at his location. It was so refreshing to see someone who loves their job and loves helping people.
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May 2023 by Ryan B.
I would give 0 stars if I could. WORST CUSTOMER SERVICE IVE EVER EXPERIENCED. Rashiesh caught an attitude because I wouldn't buy game protection. After you spend $70 on the new Zelda on switch this is how your treated??? I'll also add he was extremely nice & professional to the old white couple that came in after me. DO NOT SPEND MONEY AT THIS LOCATION!!!
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May 2023 by Lost Soulxz
This location is very good. the customer service is amazing but my one issue is that they are always out of things i need.
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April 2023 by jackson Lanford
The employees are WONDERFUL and incredibly helpful!!! ❤️
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March 2023 by Daniel007 007Abe
Store clerk seems so miserable . Horrible customer service .
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March 2023 by michael lay
Called about a game that I was looking for they don't carry it which they should in the old section they have it and they're pretty high price
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January 2023 by Daniel F.
Had horrible experience for my first time there and long drive . Had a pair of headsets for my ps5 i had bought at a game stop but i wasn't satisfied, so i was trying to exchange them for some better ones and my local game stop send me there and got a Lazy worker ( white Male / long hair / nail polish ) to help me out who said " he couldn't exchange them cause they where open and i had to go to the store i bought them at but i knew he was just being lazy since since it was 8pm aready and didn't want to do anything , and left there and stoped by at a other game stop and they happily exchanged them after walking in at 8:50 , so yes he was just lazy sorry .
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January 2023 by A.Carlos LightBulb
A sign outside says open from 11 to 9. Security gate is opened but doors are locked.
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December 2022 by Benjamin A.
I wish this location would hire knowledgeable associates. The insufferable person with poorly dyed magenta hair behind counter on multiple separate occasions refused to accept valid coupons, claiming they're expired without any proof or reasoning. In addition, he or they (not sure) misquotes on gaming console & cell phone trades. The pure false information and straight up scamming demonstrated by this individual makes me question the integrity of this location. It is highly disappointing considering this is our neighborhood GameStop and he's the only one working every time we visit. Please GameStop DO BETTER!!
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November 2022 by Jessica S.
The best thing about this GameStop for some reason they are open earlier in the morning than the other 3 closest locations to us. The early bird gets the goods. I picked up a game for the girls and a couple items for my little cousin. Will I ever grow out of gaming with my family? Probably not. Clean store and thr young lady who was working here was sweet and helpful.
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October 2022 by Mike Fredrick
Good place to go for videogames. The clerks are very nice and helpful. I like their plushie dolls.
