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January 2024 by Bryan Zea
The employee was rude and unprofessional did not want look at receipt had to go to different location to replace my switch that was under there warranty…. Had no issues at GameStop on 59ave and northern
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January 2024 by Rob Maldonado
Supposedly, they open early on Fridays at 10, well it's 11:15 and still not open. That's how you lose business.
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January 2024 by Elle
Billy was such a wonderful guide for someone getting into gaming! He was helpful, respectful, and so informative. I appreciated his expertise and can't wait to come back for some new games after I play through the ones I just bought.
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December 2023 by Meg Meg
Beware they scam and cheat their customers. Last Christmas bought my son an Xbox one well went to hook it up Christmas day and it didn't work so took it back because we bought the warranty unfortunately it's not really a warranty it's a replacement warranty so yea they gave me a new one then had to pay $40 for a warranty on the replacement one..well here a year later the other one is broken and since they didn't have one at the closest location had to drive halfway across the state to get one so buyer beware if you get the warranty it's useless because they are going to make you pay for the next one when u actually use it and that's if they have it in stock so hope you don't have to drive 60 miles to get a replacement!
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December 2023 by Ashley Lister
Normally, I dont have anything negative to say about these guys. The one associate that is very nice is Jason. He is really helpful, friendly and awesome. Today, my wife and I went in to get some Christmas gifts. Some kid named, Zachary, was VERY rude!! He barely spoke to us, acted like we were bothering him, and wasnt providing good customer service... After Zachary scanned our purchases, he got our receipt and he acted like he was going to hand it to me, and ended up throwing it on the counter. There were other people in the store, that he was somewhat nice to (and I use that term loosely) but he was VERY unprofessional towards us!!!
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December 2023 by Kent Lee
Bought a brand new headset and before I bought it I asked Alec (a sells clerk ) if I could return it. She said “yes within seven days you can return it” I went in the next day to return it.
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December 2023 by Bryce McGarity
The employee was not very nice
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December 2023 by Juda Love
Store worker sold me damaged ps4, then when I came for the exchange he didn't know where his cleaning kit and began to cut about his shifty coworkers. The ps4 replacement was extremely dirty. Uncertain if it's going to run. He then became more upset and kept asking me if I just want my money back even though I invested more money on insurance. Photos and video of both "Refurbished PS4 Pro consoles on the Google images
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September 2023 by A Savage WarCry
Terrible customer service.
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September 2023 by noodle man
nice selection
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August 2023 by Eric Viz
This usually happens on the weekends especially Sunday but the person who opens is always late . I waited 30 minutes , seen 7 people pull up and leave because the person who opened the store wasn’t ready . He’s bad for business.
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July 2023 by C H
Super friendly cashier; very patient with our indecisive child. Great shopping experience
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June 2023 by Indian Guru
Went to pick up my Final Fantasy 16 copy. Associate handed me the wrong copy without checking my receipt. I almost walked out with a copy worth significantly less. I was told my receipt had no code and would’ve thrown it away but double checked. Guess what there was a code on it and would’ve missed out on bonus content. The store was not busy when I went. I feel I would’ve been screwed if I didn’t know better.
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June 2023 by C B (Ryder)
Went here to try and do a trade in, the person "helping" made sure to show he did not want to do the trade in. Wanted me to spend 30$ on things I didn't need for my trade in that he said was required. The worst part is he said I needed a usb c charger cord and I couldn't get the cheaper one and had to be a PS5 brand, now tell me if that's the case why did you grab a third party usb c charger? This rep reminded me of why I don't go to THIS location anymore.
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June 2023 by Jason fasho
I took a ps4 slim tb, they gave me 56 bucks. I'll never spend another dim in that place. I bought the system from them for more than 350 bucks five months ago with 1 game. They said we have ps5 available now, I replied, Walmart does too.