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February 2024 by Stevie Bee
I have always loved this place. I've been coming here for years now. I have even continued coming here when I moved over 10 miles away because the service was awesome the staff was great the prices are good and I just all around enjoy coming to the shop. However, tonight I cannot say that I had the usual great experience. The young lady working tonight seemed irritated that I walked in the store and was extremely condescending when I asked for an item in particular. And then I asked for a certain brand of vape and the condescending attitude continued. I was going to purchase a vape of a different brand however because of her attitude I just walked out and told her to have a good night. I think that's a shame because I've always loved this shop. And although tonights experience was extremely off putting and definitely out of the norm, I'll still continue to shop here, just not at night when this particular rude person is working. The sign does say they're hiring on the door. Maybe they could be so lucky as to replace such a foul employee. People like that really do deter customers from coming back and it's a loss for the owner. But as I mentioned, most of the time the service is exceptional and the owner has always been very good to me. I've enjoyed conversating with him in the early morning hours while frequenting his shop. That's the kind of rapport that will keep me coming back. I can't let one bad employee ruin it for me. Apart from tonight's experience the store is amazing as is the owner and all of the other employees I've had the pleasure of encountering over the last several years. My rating of this establishment is not based upon the store as a whole or the service normally received, simply a rating based upon my experience tonight and the employee who was extremely rude. Any other day I've walked into the shop I would give it 10 Stars if I could.
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February 2024 by Kayden Genrich
I’ve been going to this smoke shop for over a year now and they’ve been nothing short of wonderful every single time, Today Haley helped me pick out new glass and was very informative and I am very appreciative! Will keep coming here.
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February 2024 by Cedric Rowley
Great selection and prices! I had great customer service from the employees
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February 2024 by Andy Veil
Sarah’s customer service is the greatest! Always worth coming in.
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February 2024 by blah blah
Fake Lost Mary - Fake OPMS gold. Do not buy from here.
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February 2024 by Jacob Baker
i didn’t catch his name but the guy with tattoos on his face and black hair is extremely helpful i couldn’t decide on what piece would work best for me and he gave me great feedback and answered all my questions. overall great experience, definitely coming back
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December 2023 by Brandi Laughlin
Sarah and Ashlynn were so very helpful and knowledgeable every time I go in there I'm greeted with smiles constantly have good people but these two are my favorite my girls I called them great job girls!
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December 2023 by brad strunk
One of the best smoke shops u in in the valley good prices and employees are awesome and very helpful
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November 2023 by Ali Alalaki
Love this location! Great prices and great costumer service! Ron was a big help!
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November 2023 by stacee love
Great location, prices, service and staff! They know their regulars... I love that I can call this my neighborhood smoke shop!
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October 2023 by Budwaves
They have a great/vast selection of pieces and vapes it’s now my favorite place to get smoke stuff and ash was very helpful and friendly thanks for the great service!
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September 2023 by Ben Morris
I’ve gone to this smoke shop several times and the employees have always been polite and knowledgeable. I had a faulty item and Ashlyn helped with the exchange process and was very professional.
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March 2023 by Jay green 1
Lupe is a good and great person in the shop he treats everyone right highly recommend
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March 2023 by david cooper
Ash and lupé were very helpful and helped me find everything and showed me some better options!
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March 2023 by Jaime Lynn Herring
lupe was so great in helping me pick out glass! love this place!!
