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February 2024 by Carrie Richards
this location never misses an opportunity to either screw up your online order or accidentally give it away to someone else or incorrectly estimate the time that your order will be read.y. on my most recent visit they made the wrong size sandwich, and when I mentioned it, I got an eye roll and had to get to the back of the line to wait for my corrected sandwich.
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January 2024 by satish rao
Ordered online. Went to pick it up over 10 minutes AFTER expected time... they hadn't even started making it!! They rushed with the order, I don't even know if they cooked it all properly. With all the advertising that Jersey Mike's does, I wish they focused on building quality stores.
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January 2024 by Desiree Finlinson
I ordered the chipotle chicken Philly and it was literally DROWNED in the chipotle mayo sauce. So much so, that it was all I could taste. There was so much sauce that it was dripping out of the sandwich everywhere. It was so much that I couldn't even eat my sandwich which is horrible because I spent $15 on it through DoorDash plus tipping the driver. It made me so frustrated because I was starving and the "sauce-wich" was disgusting. Definitely will not be eating/ordering from here again!!
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December 2023 by Ashley S.
Of course Jersey Mike's has some of the most freshly made, delicious, stacked subs out there. But I don't know if they all have the same customer service as this one has. Every time I walk in they are so dang nice. They always have a smile on their face, and are eager to talk to you and server you. When I order ahead they are always right there ready to hand over your food. I love this location! Thank you for always filling my families bellies. Especially on those super busy days when we need something fresh and fast to grab and go!
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December 2023 by Christine G.
I have been to 5 Jersey Mikes locations through out the greater Phoenix area. This location is by far the best and my favorite location so far. It is always very clean, well staffed and friendly. The staff always seem to be in good spirits, good morale, and that speaks volumes about management. I feel like my patronage is appreciated at this location, whereas I had not had that feeling from my other experiences. Whatever this team has going on over there, keep it up. This is my GO TO sandwich shop!
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November 2023 by Fritz Helton
They were very busy when we walked in but we’re so nice and super fast. I had the classic Philly and it was A++
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November 2023 by Dennis Thompson
Have been here several times. The order is never ready when they say it will be, and the help is very rude. They actually threw my order at me last time I was in, never again.
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September 2023 by Mark C.
My friend and I both got giant subs and a bag of chips. The employees here are either new or not too bright since they had to remake my order because they immediately started putting condiments on it that I didn't want. I had a club supreme which includes roast beef and bacon. I really like how their website has a way to customize your sandwiches while telling you how many calories each ingredient adds to your order. There's a bug with the mustard though. In any case, the meal itself was nothing too special and the roast beef was below average. It pretty much cost each of us $21 (includes tax) for our orders.
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September 2023 by Courtney B.
Food was delicious as always. The young employees (early 20's) were rude, disrespectful and making fun of their customers. Especially the young brunette female employee. Wouldn't go back for that reason.
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August 2023 by Terry Miller
Not a better sub anywhere in the
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August 2023 by Jason K
Nice and clean jersey mikes. Staff were friendly and food was great.
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August 2023 by Hannah Gravelle
Super rude staff. Did not acknowledge me at all, seemed annoyed when i tried to order.
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May 2023 by Debbi Gillespie
Subpar service at its finest. Ordered online and arrived just after my pick up time of 8pm. My order was not ready when I arrived and it hadn't even been started yet as they were focused on serving the lobby. I waited an additional twenty minutes while I watched six new customers walk in, ordered their food, and left. By the time they decided to make my order, which by then was ordered 40 minutes prior, they were out of white bread. Definitely not a surprise. I was offered a couple of buy one get one free cards but the experience was so off putting I declined and requested they give it to the other couple standing waiting for their order they too placed online and also wasn't ready. I won't be returning to this location which is so disappointing since It's just down the street from me. I will drive out of my way to go to another location if I decide to go back.
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May 2023 by Gloria H.
So happy these guys moved in! Much better than subway sandwiches. Always fresh ingredients and great customer service.
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May 2023 by T Dub
This is a corporate store (meaning not a franchise) and you can really tell by the top notch customer service, super clean inside and they took extra precautions for a gluten allergy which was much appreciated. Sure wish the other franchises would take note but I will drive out of my way to go to this location.
