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January 2024 by Sheri B.
No returns even on internet orders. Called to see if in stock. Yes yes come. No stock didn't know who we talked to. Waste of time
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January 2024 by L L.
We have been to EVERY furniture store, near and far from our area in the past few months. We were searching for a bedroom set for a teen and furniture for our movie room. We are frugal, okay, very frugal! We finally scored a bedroom set at one store, bought a mattress at another (see recent reviews), but we did not find anything within our "willingness to pay" price for our movie room. The cost was a huge factor because we have up to a dozen kids, now teens, at our house almost every weekend. We expect wear and tear, which is why we were looking for a deal. We are not going to pay a lot simply because they are boys, and they are teens. We SCORED big time at this Mega Furniture outlet!!! We purchased a floor model that had some minor damage, but nothing of concern to us. PRICE, value, quality and the LOOK of the furniture, PERFECT for our movie room, made us all happy!! The BEST news, for our teen that we dragged around for months looking at furniture, is that the mission has been accomplished and no more shopping for furniture!!! LOL!!! We honestly will check this location of Mega Furniture when we are looking for anything in the future!! They specifically sell discontinued items and floor models. The discontinued items are new! If we didn't get the floor model option, there was a backup option! We have been to SO many stores without finding even ONE option at the price we were willing to pay! Billy was our sales guy. He was super chill, but super helpful! All of the employees were very engaging and FUN. We had a great experience!!
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July 2023 by M&I Navarro (Castaneda)
Great place to shop. Staff very helpful we got what we needed and we were very happy with it. We will be returning for more.Beautiful pictures to go with the furniture. Sale rep was great.
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May 2023 by David F Menne
Very friendly, personal service that was especially helpful. Provided us with a lot of choices.UPDATE: Unfortunately, when I picked up my order and arrived home with it 150 miles away, 1/3 of the ordered stools were the wrong color. (It was tightly boxed, so I could not see the problem before leaving their warehouse). They would not do anything for me without driving another 300 miles to return the items. They would not offer any compromise in any way, not even a sorry for the mistake.
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May 2023 by Cheyenne Hardin
Had a great time. Great service and good deals. We were helped by Billy and his manager Alicia very helpful considerate. Great place to buy furniture.
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March 2023 by Tiffanie Bol
Wonderful deals and prices! We had Alecia and Nathalie help us pick out a new couch and kitchen table. The delivery is scheduled fast and the financing was effortless!
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March 2023 by Derek Dreyer
Billy and Alisha helped us out and they were absolutely amazing. If you come in ask for them and they will help you out amazingly. Great service
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February 2023 by Vianney Avendano
Natalie and Divina are great very welcoming and answered all my questions. The best
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February 2023 by V Bibbins
Best place for custom furniture by Richardson (local). Only place where fabric was super soft texture that I love and color. No other store had this level of softness. There were many swatches to choose from. Ottomans can include storage, we got 2 with one with storage. When it delivered my kids noticed that they opened with smooth like hydraulic open and it will stay open if partially closed while you place or retrieve items. They were patient with my indecisiveness. Cost is more but you can get exactly what you customize from options. Will add more details after delivery and how long delivery took. Will include photos if I remember........ update: ordered custom sectional on 12/10 and it was delivered on 1/13. 4 weeks for custom sofa.
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February 2023 by Joseph Padilla
Very family friendly. Very helpful. Not just on a business level but a personal level as well. Great group of people working here. Glad to have walked in.
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February 2023 by Vickie Moody
This is our 2nd furniture store to look for bedroom set and i loved what we bought. We have a good experience! I would recommend David Q the sales person to assist with your furniture needs.
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January 2023 by Summer Ali
Nathalie was very helpful and walked us through all our questions. We ended up purchasing four counter stools and are very happy with out selection.
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December 2022 by sherry Eko
Don’t ever thinking for one second to wasting your time at Mega furniture, I have the most bad experience with them and believe me not just me I paid for bed room more than 3200$ and they told me they have all room but just need to order another lights stand and they said will take 2 weeks to get it and I said ok no problem and I wait 2 weeks and give them another week and no one call and I went there to talk to them and see what is going on they told me the manager left for good and the new manager don’t know anything after he checked he told me they have the bedroom but the only thing is missing the night stand I told him yes that’s what I was waiting for it after all he said we will deliver the bedroom and after we getting the night stand will deliver it to you and I ask him how long will take he said like 2 weeks I said ok no problem after 2 weeks I called them was another lady answered me and she told me they didn’t get the night stand it will take 36 weeks and I really get mad ? after all the told me the can give me the The floor model I said what another option I have she said wait 36 weeks I told her can I return the whole thing I don’t wanna wait and I paid for brand-new Not for floor model she said she can do anything after all the sent to was even different model not matching with my room and they said we just have this pleas thinking before go there they don’t care about you they just wanna take your money and after you will have no choice just what they want you to get from them Store ???????
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December 2022 by Ryan Guzzetta
Nathalie and Alicia were amazing! We had purchased a piece at a different store on November 27th with a delivery date of Dec 6th. On Dec 20th the piece had still not even shipped. I looked to see who in town had this set, and saw Mega had it. I went in and was immediately impressed with the energy and focus on me as the customer. They were very helpful and we will now have a table for Christmas Eve! They were honest, the pricing was great and the service and attention to the customer was unmatched. I had never been to Mega Furniture prior to this, but I can assure you that this is the first place I will look at going forward for any future purchases. The 43rd Avenue and Bell store specifically. Ask for Nathalie or Alicia and tell the that "John Travolta" sent you (inside joke). Thank you Nathalie and Alicia for saving our Christmas dinner from being served on folding tables!!
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December 2022 by Moe Fares
The best service at this location, ask for Nathalie, she will hook you up and spend the time needed to get you taken care of!!Alisha had her back and ours as well!Thank you ladies so much