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January 2024 by natalie valenzuela
They need to update their dam closing hours
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January 2024 by v Sim
The store is nice, seems well stocked. When going to checkout no one was there to check us out. We had to look around and say hello to get an associates attention.
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January 2024 by angel minano
I think the curbside pickup is wonderful.
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January 2024 by Heidi Ann
I went to a couple different pet stores looking for tanks… and WOW they had so many options and for extremely affordable prices! They also had lots of stuff for turtles unlike PetSmart who had absolutely nothing! I highly recommend coming here to check out their supplies before purchasing anywhere else. I’ll most likely come back to check out other stuff for my dogs too! ?
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January 2024 by AzShootist
This story was took over by a few months back and we could really tell a difference in the store! The fish department was way better than it usually was but last couple of weeks things have gone downhill. Can’t get help in the fish area we were ready to buy a tank and supplies but no help came. And now they close at 6pm they were all still there and I asked to get some frozen fish food right at 6 as people walked out the door I asked if I could get food and the manager said they already closed the drawer then told me to go down to Avondale thanks a lot
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January 2024 by yna
I made two grooming appointments here at Petco. During the first appointment, after waiting 15 minutes in line for a scheduled appointment, the groomers informed me that my dog’s rabies vaccination had expired. However, on the actual rabies certificate, it is documented that his rabies vaccination is still good for another 3 weeks. The grooming stylist at 9480 W Northern Ave Glendale, AZ 85305-1104 informed me that I could get my dog a rabies shot at the Vetco clinic later that same day and can schedule another appointment in 24 hours, which I did. At the second appointment, 48 hours later, the groomer told me that they will not accept my dog due to his very mild heart murmur. But two days prior, the groomer told me that it is perfectly fine to bring my dog as long as his rabies vaccination is updated. Explain this PetCo policy to me. Is Petco discriminating against my dog because of his health condition. Would Petco like me to neglect my dog because of a heart murmur? Heart murmurs in dogs are very common, so is Petco telling me that they discriminate against all dogs with a heart murmur? When I booked this appointment, Petco said that they would work to accommodate my dog and his personal needs, but clearly that is false. There were three occasions where a Petco stylist, veterinarian, worker, or groomer could have told me that my dog would not be able to receive a service at the Petco grooming salon. But instead, you wasted my time by providing me with very vague and incorrect information. I even took off work to take care of my dog, but Petco clearly wants me to neglect my dog’s needs. The Petco stylists were rude anyways, and that is okay. My dog is better off getting his needs met somewhere else. My dog and I have been very loyal customers to Petco for years, but we will take our business elsewhere from now on. I will not allow Petco to treat my dog this way. I refuse to let Petco's actions go unnoticed.
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January 2024 by Janet L.
they are always closed early they should at least update the times on google and yelp. this is my second time coming & they are closed.
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January 2024 by Tracy Pearsall
Not much customer service
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January 2024 by Christina Mchugh
I was dirty and unkempt.
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January 2024 by F Rivera
The store was ok. I couldn't find a floor person to help me. So I left
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January 2024 by N Clark
Very small section of ceaser wet dog food.Also had to Ask for assistance to find it.Lots of stock in the aislesMaybe there was more dig food in the boxes .Maybe it was just not a good day to visit.
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January 2024 by Chris L Lang
They had what we were searching for in stock so it was a worthwhile trip.
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January 2024 by Christine
Store is closed. 9:11am on a Thursday! Lady from grooming came to door and said Due to Short staffing... Why did the manager fire all the employees then!??! Avoid this store! Management has declined drastically on the last few months. Dead fish, out of stock, Too much headache for a pet shop
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December 2023 by devon hulen
First time we got our husky groomed here, there were no problems and her hair was well cut/cleaned! Second time, they scheduled a 9am opening appointment. We go in and they allow all smaller dogs to go first before our husky as “We have a lot of 9am appointments and they are smaller/quicker to groom.” Not taking a chance getting our dogs long hair messed up because they are overbook/unorganized. Go here if you need a quick groom not a quality one.
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December 2023 by Andrea Panetta
Went today to get a heat bulb for my tortoise. I usually use the competition but today I was near your store so I decided what the heck try something new and I am glad I did. Kaelynn was helping me and she was extremely knowledgeable and very aware of your products I ask for a heat bulb for my turtle she directed me to a water proof bulb and I apologized to her she was a tortoise I call her turtle and she changed me out and even found me a price match. I will shop there from now on.
