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December 2023 by Erikka K
My technician Angel did an exceptional job. please pass along my gratitude for her service. Of all the tech in the 10 years using this warranty service, today's service has been the most pleasant of all.
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December 2023 by Chris Roozendaal
The A&E Factory Service company that Sears sent out were horrible, they did not follow up with Home Warranty Company and said that a part was out of stock when it was available everywhere. Took 3 weeks to replace an Ice Maker. Second time dealing with A&E Factory Service and they were terrible both times. Would rate 0 stars but that was unavailable.
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December 2023 by Sandy Fussner
Victor had the knowledge and skills to know exactly what my washer needed for repair. Very efficient! Reviews are important, yet I prefer to review when people excel in their craft.And Victor did!
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November 2023 by Rick Nichols, Realtor
Angel is experienced and efficient.
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November 2023 by Christine Spitali
excellent service!
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November 2023 by Jeffrey Smith
Thank You!Service: Washing machine repair
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November 2023 by Gene & Cyndy Longo
John came as scheduled, was very professional and personable. A pleasure to have in our house.
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November 2023 by Larrie White
Angel is fantastic. She has worked on my Water Softener multiple times over the years and I would not want to have anyone else do the job.
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November 2023 by John Brimmage
Will have to wait and see if the repairs made do the trick…should know after fridge runs for abt 24hrs )they say…Service: Refrigerator/freezer repair
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November 2023 by Lloyd Francis
The technicians were professional . Unfortunately, because of misunderstanding or not understanding the problem, it took three visits to resolve the issue.Service: Refrigerator/freezer repair
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November 2023 by Jan Hearn
Excellent service ! Very professional, kind and knowledgeable!!Service: Washing machine repair
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November 2023 by Caren Marshall
Repair person was quite grumpy and unpleasant to deal with.
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November 2023 by Bruce Draper
Got it done by some else for 1/4 the costService: Washing machine repair
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November 2023 by Claudia Davis
Eric was very thorough with the evaluation of my HVAC system. He took the time to describe exactly what was wrong and what it will take to have a functioning system. His feedback was exactly what I needed in fully understanding how to deal with my home warranty company moving forward. I appreciate his professionalism and candor and highly recommend Sears for HVAC repair.
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November 2023 by Betty Hall
Francisco came with a student repair man and it was a good experience for everyone. The control board was replaced but it didn’t solve the problem. Francisco thinks that the fan needs to be replaced. So I will contact the extended warranty people and have them ship a new fan. I am disappointed but eventually I will have a stove that worker! Looking forward to having Francisco back to complete the repair.Service: Stove, cooktop & oven repair