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November 2025 by fred dresser
Excellent sales representative. Courteous and polite.
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May 2025 by Jay Rohn
My wife and I visited our local Sleep Number store primarily to look for a mattress that might help me with my chronic low back pain. We were helped by Mr. Greg Schwab. After a discussion of what we were trying to achieve, as well as my back issues, he showed us several mattresses and the two he recommended. He spent at least an hour with us, showing us the features of the mattresses as well as the bases (mostly with us, laying on the beds and experiencing how the mattress felt in various positions). Two of the positions he showed me for back and side sleeping actually resulted in me having no pain during that time. He also explained all the features to us, as well as the current sale prices. I felt that his knowledge of the product was excellent, and there was never any “hard sell”.
We visited several other bed manufacturer stores and were much less impressed with their representatives, but also their demonstration of their products. In addition, I didn’t experience resolution of my back pain while on their products.
We ultimately purchased a Sleep Number bed with an adjustable frame, but we have not yet received it. Perhaps I will update my review after we’ve had the bed for a while.
So far, everything has been excellent!
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May 2025 by Gary Millican
Huge help explaining the beds. Very friendly. Great experience.
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April 2025 by Alexis Bartels
I went in knowing exactly what I wanted and Gregory made it happen.
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April 2025 by Peter Sherry
Our visit to the store was very pleasant. We weren’t rushed or pressured and Greg provided a lot of information while we were relaxing on the bed.
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March 2025 by Robert Rodine
Excellent service by Arrowhead Mall store in arranging for disassembly of a Sleep Number bed for moving!
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January 2025 by Autumn Johnson
Truly horrible customer service. I had a small clerical error with an order, but when I tried to fix it, they told me there was an error on their end and then put me on hold for 25 minutes. The customer service was so poor, I am buying the same thing from their competitor.
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November 2024 by Elaine Miller
This was the first time we went to a Sleep Number store. We were greeted by Jordan Portney, the Sleep Expert, on duty. She was so friendly and helpful. We tried out two different mattresses and decided to purchase the second one. Jordan worked with us through pricing and financing, and delivery options. She went the extra mile and explained how the Sleep Number app worked and how to set up the mattress. She stayed in constant communication to make sure we got what we wanted and were happy with the purchase. Thank you Jordan!
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October 2024 by J R
Knowledgable friendly staff and easy to work with.
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October 2024 by Bill Schwar
Greg was helpful and knowledgeable!
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September 2024 by Michelle Boyd
Nice store, nice sales person. Outrageous prices.
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August 2024 by Michelle Yandell
They were asking questions that was none of their business. Will never go there again. Went to look at mattresses and he was asking to many questions so I left.
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July 2024 by Pat Koopmans
I need to spend part of my money before the middle of August. I don’t need any more pillows and blankets but I work with underprivileged children sometimes have to sleep on the floor with no blankets and the service personnel really helped me look and my Phone fleece sheets sets that were on clearance and I was able to get four sets, that’s eight kids that will get a blanket because it doesn’t matter if it has elastic in the corners I can’t wait to take them out to the center and give them to the Director so they can decide which children need them the most and then I will start earning more points again but I don’t do social media so if it involves that I don’t do that one and right now I’m dealing With the power of attorney of my friend who has dementia who has been put in the memory care and at the point of getting things ready to sell the house so I’m even too busy to participate in some of the events that are offered on your site, but I will as soon as I can, and I am so thankful that there was some I could get to use For the kids
I’m retired Minneapolis Teacher
And my service personnel grew up in Minneapolis
We had a nice conversation when we were finished with business
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June 2024 by Aaron Rickli
Greg was great. Not high pressure at all. Walked in to window shop and left with a new bed on order. Can’t wait to sleep better.
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June 2024 by Roger McClain
The salesman is very knowledgeable, thoughtfully considerate, and not pushy.
