Sonora Quest Laboratories in Glendale is a clean and efficient medical lab near the Westgate Entertainment District. It offers a complete range of lab tests, including free COVID tests for the uninsured. Patients can schedule an appointment online or walk in. Reviews highlight that the facility is very clean. Service is often fast, with the lobby managed efficiently and minimal wait times, especially with an appointment. Several phlebotomists are commended for their great work ethic, patience, and pride in their job. They are described as professional, kind, courteous, and gentle, putting patients at ease even during difficult draws for small children. Staff are noted for being good listeners, quick, and helpful in resolving issues like missing lab orders. The location operates without a traditional front desk; check-in is done by phone, and paperwork is handled in the draw rooms. The process for adding new lab orders is reported to be easy. Overall, patients recommend it as a great choice for testing, with many stating it will be their location of choice.
Sophia is always professional and respectful helps me get in and out.
February 2025
make an APPOINTMENT and use the kiosk to check in i always use the name to check in faster and quicker..as per the staff they were quick to call my name and they were nice, friendly they try to be as gentle as possible which i like..and the place is pretty clean.
August 2024
Nobody at front desk but didn't matter. Checked in with phone. Was taken back exactly at my appointment time. Clean facility. No problems at all. I think the key is.... make an appointment.
