-
October 2025 by Sterling O’Ray
⭐️⭐️⭐️⭐️⭐️ Absolutely amazing experience with Jen C. at Sonora Quest!
I can honestly say this was the best blood draw I’ve ever had. Jen was professional, kind, and incredibly skilled she made the entire process quick, smooth, and completely painless.
She found my vein on the first try (which never happens!) and chatted with me the whole time, which really helped me relax. Before I knew it, we were done no pain, no bruising, just a positive experience from start to finish. :))
If you ever need to get your blood drawn, ask for Jen C. She’s truly the best!!! Gentle touch, warm energy, and top-notch professionalism. Thank you Jen for turning something I usually dread into such a pleasant experience!
-
October 2025 by Kate McCormick
Friendly, fast, efficient, what more could you ask for. Excellent experience
-
May 2025 by Scott Daniels
Confusing
-
April 2025 by Daiane Schmoller
This lab sucks. Representative is slow and confused. Waited for 35 minutes even after I was early for my appointment. Not coming back again.
-
February 2025 by S Bunker
Kayla is an excellent tech. I’m a “ hard stick”, I’ve had several bad blood tests where I get poked many times before they hit a vein. Kayla is able to always get my vein in one try. I won’t go to any other location.
-
October 2024 by Terri D
I have been using this location for a couple years. I typically have a good experience, however the last two times the office opened late. Hours say 6:30 and that is when my appointment was scheduled. It was only a few minutes late the past two times but today I waited until 6:55AM and still no one is here to open the location. Will look elsewhere after today.
-
October 2024 by Hallie Fox
Always friendly and efficient!
-
June 2024 by Kim Freidline
The staff is great but I shouldn't have to changed my password every time I need to make an appointment to get blood work done. What a pain.
-
August 2022 by a n
Had to take my small 9 month baby in for bloodwork. Quickly made and appt online and was able to see which place works with pediatric patients. Arrived and was promptly checked in. The two phlebotomist were so sweet and took their time with us. They had trouble finding a vein but used warm packs to ensure they could find a good vein to prevent having to poke her multiple times. My baby barely cried when the needle went in. High recommend this place for kids!
-
June 2022 by C L.
Took my teen in for blood work. Appointment was easy to make online, clear instructions etc. The staff was wonderful. They spoke to my teen and explained step by step what was happening, I felt that was very respectful for the patient vs just taking to the parent. My teen became very light headed/dizzy after getting blood drawn. Staff was so patient, gentle, caring and assuring to my teen that all was well and there was no rush to stand up. They made sure it was safe before my teen stood and walked out and calmed my teens embarrassment. I really appreciate their professionalism and sincere care they gave. Thank you Sonora Quest staff!
-
May 2022 by Asma V
If minus can be given ,I would.This is the worst lab I ever experienced with ,gave blood and urine samples , waiting 10 days and no analysis done on urine sample,the doctor was asking to give a second sample to another location.When I called , nobody knows where the sample gone ,where to get the results.For blood work, no results in the patient portal too. When making calls to check for the results ,the people are very rude over there , asking to call another office.The other office staff is not even know what is happening. Calling for hours ,we could understand that they missed the urine to analyze.Whom to talk.Wrong place to go for . Please go anywhere else
-
December 2021 by Todd Hirt
First off, special shot out to the employees working in these close quarters during weird times.... my experience and review from that experience took place about two months ago.Those employees: Toryann and Brandon were excellent and doing everything they could.Anyway, here is a short summary before a long review:Great clean clinic and staff. Appt only makes it even better. I am used to the Prescott location which is basically a methadone clinic for the amount of walk in appoinments they allow. Seriously, Prescott needs a bigger TV to display the 20+ patients they have waiting... anyway, this Happy Valley facility has none of those issues.. Ok, here is my long story:For sure five stars. I have scheduled here multiple times before and after they started allowing people back in for covid. This last time I was late in my appointment arrival and there was a group of people in the waiting room. MY first experience of literally having to sit in the waiting room out of at least 3+ prior visits.BACKGROUND and SCENE: Tension were high because a crying new born was getting its first shots and finger prints or weight or whatever they do. Also a guy was getting a vaccine just so he could go to a Phish concert later in Vegas that month. Needless to say, it was a recipe for a terrible wait.But was it??? HECK, I wish I wasn't late, because my time waiting was wonderful! All patients were patient in waiting for their service. Even the unconfomftable guy( at first) getting the vaccine for the concert bagan to describe old 90's concerts he had been to. Some other old timers chimed in on some 70/80s concerts they found relative to a Phish type of atmosphere .***Some advice not relative to Sonora Quest.*** Be friendly to those around you. After the uncomfortable Phish fan had to sit for a whole 15 minutes, I asked him verbally (and so the entire waiting room could hear):"hey man, it's been 10 minutes, you freaking out yet or what." It was enough to get everyone involved in a lovely song and dance of old concert memories and liberating conversations!Things humans used to do before phones and covid. Such as communicate in real time and be chill. hmmm.ANYWHO! My wait continued on for another 20 minutes as the baby could be heard screaming in the back rooom ( there are only two rooms available for shots or work done here, hence the APPT ONLY option). But I had a blast and the staff was great in handling what could of been a hectic sictuation.Go humans! I tried listening to Phish. They aight. Our waiting room peanut gallery was probably the best concert or social gathering I had been to since COVID. hehe,.Thank for reading!!!*Picture is just me doing a thumbs up after the fact. The faciity itself is much cleaner than my tile!*
-
September 2021 by Lyndy Martinez
They were quick, and the tech got my blood draw done as painless as possible
-
June 2021 by Mister Dilligaff
The day before my appt, my Dr's office faxed blood work to the fax number given on their voicemail as well as listed on the location’s website. When I called on the morning of my appt to verify the prescription was received I was told the fax number listed is to an office in Tempe. I was then told it would take 3-4 days for them to receive the fax from this office and that there is no way to call the office and ask that they sent the fax over at that time. I was then given the direct fax number and told to have the prescription resent but, they were booked and couldn’t get me reschedule for over a week. If each location has their own fax number, THAT is the number that should be listed on the website and in the voicemail message so prescriptions can be sent directly there, not to an office that cannot be reached and where the prescription sits for days waiting to be redirected.
-
June 2021 by Pamela Goode
Kyle has been so awsom helping with appointments for my kiddos, always upbeat. I so appreciate his professional service.
