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March 2024 by Robert Westerman
Well stocked NW valley location
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February 2024 by Philip S.
After I purchased my 2022 Airstream trailer, I was extremely disappointed with dealership service, responsiveness and communication. After my first appointment with the Stanneart family at Soutwest RV, I have never looked back! Last summer, Colt installed and fine tuned an incredible solar/inverter-charger/lithium battery system allowing me to camp off grid with no power worries. He now periodically performs system checks of all on-board and exterior components with excellent timeliness and feedback. He is always happy to discuss any concerns , plans or ideas I have for my trailer. I strongly recommend Southwest RV to all of my Airstream fellow travelers, and I look forward to a long service relationship with the Stanneart family! Happy trails, Philip St Raymond
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February 2024 by Joyce HappyDay
It was my 1st time going to dump our rented RV. I pulled in the wrong way but thankfully there was no line and the gentleman outside help me turn my RV around. I didn't really know what I was doing but figured it out from wat thing a youtube video really quick. I'm glad it was only $10.
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January 2024 by ryan olson
Awesome! Super nice, and $10 for tanks.
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January 2024 by Mike Stark
Did an excellent job on the repairs on our RV. The staff was knowledgeable, listened to our list of problems and proceeded to resolve them. They also kept us in the loop on what they found and recommended solutions. We have another appointment with them to work on a problematic slide out and a couple other issues. We have also contacted them on our recent trip when we had issues and needed advice. Very helpful. Now our go-to place in Surprise for RV repairs.
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January 2024 by Richard Holmes
Best place in Arizona to fix your RV
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November 2023 by Deanna Keys
Wow... Just great service. Jeff helped me through many questions and a few challenges converting my LQ RV from 6volt batteries to new Battle Born Lithium Batteries. Our rig has solar and inverters etc with a bit of a complex hook up. He ensured I could trouble shoot the system, that the price was fair and that I was satisfied.
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November 2023 by Gary G.
They did some work on a broken RV slide. Their customer service was tremendous, provided detailed work. To tighten the seams they utilized rivets where loose nuts and screws had been. All high marks.
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November 2023 by Norm H
Service: bearing repack, suspension check, grease, and bolt torque, etc.As full-time RVers, we are always on the lookout for reliable service facilities. Southwest RV was recommended by some friends. What a find! From our first contact with Summer, in regard to scheduling, to final check-out on the day of service we couldn’t have been more pleased. This is a well-run family business that we will be pleased to patronize whenever we are in Arizona and need services.There is also a well-stocked RV parts supply store on site for most of anyone’s general needs.Keep up the good work Southwest, and thank you!
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November 2023 by Joe Valcik
Dropped off my coach one day ahead of an inspection that was scheduled 3 weeks prior by a potential buyer. Left it the entire day for them to inspect and I arrived first thing the next morning to pick it up. Gentleman at the service counter took a minute to locate the paperwork and came back in to tell me they were busy the previous day and couldn't complete the inspection. They never called or reached out to anyone to notify us about this. I had to coordinate to do this in my schedule on these days and purchased a ride share to and from the location for nothing. I wouldn't recommend them
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October 2023 by CJS DEP
Southwest RV did an amazing job on our Solar/Lithium install. The project was seamless; starting with Jeff and the estimating process all the way thru to Colt installing our 10 x 200 Watt solar panels and 3 x 270 AH Lithium Batteries in a small area in our 5th Wheel. The system has been flawless, and we could not be happier. Southwest RV is a great place for solar installs.Service: Electrical
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October 2023 by Jeffrey Simmons
People are always nice as easy to get things taken care of. From filling propane, to emptying your trailer from a camping trip.
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June 2023 by Julie N.
Jeff at Southwest RV is awesome. I was having trouble with a couple of my electric camper jacks so was afraid to take the camper off of the truck. He was able to get me in really quick and was able to take one of the jacks apart to see exactly where the issue was. His diagnosis was spot on. AND, here is what really impressed me, he couldn't get just the part for the jacks I needed, he would have had to replace the entire system, so he referred me to another service center that could likely get the part I needed. I called the place and used the information and picture from Jeff and they were able to order the parts without me having to come in. I just had to go in once, after they got the part for each jack to have them installed. Talk about doing what is best for the customer. Lifelong advocate for Southwest RV!!!!
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April 2023 by David Wolgamott
These guys are the go to RV experts in town. After purchasing a pre owned travel trailer from a private party I have had many obstacles to overcome and the friendly staff here has helped me with every one of them.Great parts department has had everything I needed in stock from door locks, air filters, sealant and much more.Clean and easy access dump station with convenient propane fill station.These guys are awesome if you need some help with your travel trailer this is the place to go!
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April 2023 by Adopt Dogs
The owner's son Colt, is very knowledgeable and expertly addresses solar issues. Unfortunately, the owners daughter Summer, didn't return my calls the very first time I tried to reach them for help. After waiting two weeks for a return call (I'd left 2 messages) I finally called Battleborn and asked them to call SW RV and ask Summer to return my calls. She called me immediately and sternly stated that she didn't call me back because she was busy?! This was my first experience with Southwest RV. She ignored me after I called Battleborn. The whole experience was quite upsetting. I gave them 3 stars because Colt is so talented and smart and deducted two because of Summer's lack of customer service skills.I found another solar installer who not only called me back within 24 hours, but is also about to add a lot more solar to my system. I no longer need to deal with Southwest RV. I wish them well.
