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March 2024 by Lisa R
DO NOT USE THIS LOCATION FOR ANYTHING.A next day air letter was dropped off and 4 days later is no where in the UPS system. It was scanned received by this location, but has no further scans in the UPS system.I went by to ask if possibly it got wedged in someplace and doesn't seem to have made the drive pick-up.I was shown a list where the driver supposedly signed for all the packages for that day, which included the tracking number for my package. However, there's no proof that the driver actually received the package. The pick-up receipt doesn't include the total number of packages for that day.This package has not been scannedAccording to an employee, this is a third-party shipping location and they ARE NOT responsible for any package once you drop it off. If it gets stolen from their property - not on them. If it doesn't make it into the truck doing the pick-up - not on them.They do not accept responsibility for any of their actions.Think twice and drive a little further before you use this location.
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March 2024 by val stewart
Love this location! I have many packages that come to this UPS store at 7942 W Bell Rd…Al, the owner, who is very kind and approachable, he and his staff always take good care of me! I’ve been a customer since 2022 and a very happy customer…
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March 2024 by Brent Melville
I have been a customer and box holder of The UPS Store franchise for almost 15 years and this location has been the best one! The owners are so welcoming and helpful.
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March 2024 by janet storms
Quick service
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February 2024 by Bryan Judson
Used their Notary Services.They were efficient, knowledgeable and comfortable.Took time to give me the information I needed and let me know what to expect up front. Everything you'd expect for a notary services
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February 2024 by Chris Cooper
I highly recommend this location I was there along with four family members needing multiple documents signed and notarized. Thankfully, the staff were able to navigate us through the process quickly and accurately. I have used this store in the past and will continue to do so into the future..
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February 2024 by Jesse Griffith
Fantastic customer service at this location. Best of any UPS store I’ve been to. Very friendly folks.
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February 2024 by Lulu's Mom
Super Helpful ... Amazon returns can be stressful...NOT HERE!
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February 2024 by Adrianna Cortes
Amazing service and quick to help out with any questions.
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February 2024 by Stefka Savova
Very polite staff, always helpful with a big smile on their faces
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January 2024 by David Garcia
Awesome staff! staff is very friendly and helpful. Thank you
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January 2024 by Roshanda Mills
I love this store so much! All the staff here is so helpful, they truly go above and beyond every time! No matter how busy, they still treat everyone with smiles and impeccable customer service! Wonderful people, always leave you feeling like family!⭐️
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January 2024 by Nicole Gavins
I will say this store always goes above and beyond to ensure your shipping services are top notch and taken care of. Thank you to this UPS STORE FOR ITS WONDERFUL CUSTOMER SERVICE AND TAKING CARE OF ME EVERYTIME!!!
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December 2023 by HSC
The UPS staff at this location are phenomenal. Regardless of the time of day or time of year, you are always greeted with a smile. Al, his wife, and staff are kind, courteous, and efficient. I’ll drive the distance to this location knowing that my UPS and USPS needs will be met. Great job everyone!
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December 2023 by Debby Nguyen
This is my preferred UPS location even though we moved away to North Peoria. The owners are always kind and courteous and the workers are very helpful. I can trust that my packages will not be mishandled or lost. They also try to get you in and out as quickly as possible.
