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January 2024 by Israel Romero
The personnel who assisted me was very professional and great actitud
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November 2023 by Taylor Alvidrez
You can only withdraw 100 bills from the ATM. How stupid is that? You're a bank! if I want a 20, give me a 20!
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September 2023 by Rie Houston
Marisela R. Is the best! I went in needed helping and she made sure I received more then what I came in for. Thank You Marisela I am so grateful for you!!!!!!
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September 2023 by L Stewart
Went for the sole purpose of using the ATM because I knew the branch was closed already and it was out of service. They really should install a secondary unit.
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August 2023 by Kurt Russell
I little bit of wait however the people there are very helpful.
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July 2023 by Tee
Unprofessional and hard to deal with especially Rosalita. They Lack management as well.
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April 2023 by Marylou mones
Usually busy not to bad it's got good service
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November 2021 by Judy Yellen
Girl Rosalita. Should be. Written up. She ask me come back lol. Monday. 11. Excuse me. Federal holiday. Really. She even put date and time. On. Her card ?. No one called. Rolling. Her eyes. Still has job. So disrespectful. Omg
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September 2021 by Alex Garcia
I never write reviews, but this is the 4th time I go into that branch and a young girl Klariza is always on her phone. Marcos I think is his name seems to always be having to help. She is very rude and unprofessional, I don't understand how she stays working there. Glad they have other competent employees, otherwise I would drive the extra miles just to go to another branch.
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May 2021 by Michael J. VanNiekerk
Not so friendly
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October 2020 by Raul Bucios
thanks klarisa for all your help great costumer service you fixed my problem in like 3 min
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March 2020 by Damian Roberson
I highly recommend coming to this US Bank!!Klariza was amazing and she was very professional and helpful!! She will go out of her way and stop what she is doing to assist you the best she can. I really appreciate your help Klariza you are awesome!!!
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January 2020 by Karina M.
US BANK IS HOLDING OUR TITLE HOSTAGE!!! Yes that is correct. We cannot register our vehicle because they refuse to do their job by sending the title to the MVD. We have visited the physical bank location 4 times and called one dozen times getting different answers each time. At this time no one actually knows where the title is and the amount of avoidance and bullsh*tery is comical. It's been 5 months of this.. we cannot use vehicle as we cannot for the life of us get this registered. Legal action will be pursued. As a leinholder this sort of stuff should be very basic and easy!!!
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January 2020 by Linda Barnett
I want to express my anger over the treatment of my mother by card services She has had her Visa Frys credit card for at least 15 years never was late on her payments My father her husband passed away Dec 21st. She is griefing and overwhelmed. They were married 72 years and she got behind on her bills one payment. Your customer sevice people wete veru rude and threatening Very uncalled for. She wants to cancel the card and go to another bank for her Visa
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March 2019 by Douglas Jones
Terrible. Terrible. Terrible. Avoid this branch. Terrible customer service, terrible lies, and terrible tellers. Best option: close your account and move to another bank. It does not deserve even 1 star. Jorge is a terrible manager with zero customer service skills. I told him I would be posting this note. He told me to go ahead, it didn't bother him.
