-
March 2024 by faith cyphert
So irritating. If your package doesn’t fit in your tiny mailbox, they just send it back to the post office and don’t even try to put in a parcel locker or deliver it to your front door. I scheduled a redelivery and instead, they never attempted to redeliver it and marked my request as “closed”. This is the 4th time this has happened to me. You literally have one job, it’s not that hard. Stop being lazy.
-
February 2024 by Elizabeth De la O
Excellent customer service, they so kind , They answer all your questions and help you with everything to make your shipment a success.
-
February 2024 by patty aguirre
Racist people work here.Rick was extremely rude.I had an appointment scheduled for passport. Ignored the fact that I was ready to go with a scheduled appointment, had people that had no appointment walk in before my appointment.Waited almost 1 hr to be seen.Very unhappy with this service.
-
February 2024 by Juan Zuniga
Good service
-
February 2024 by k hall
Have had several packages returned to sender after applying for redelivery, no attempt was made to redeliver the packages by this office. Every other delivery service I have had no problems with. Hours are extremely limited.
-
February 2024 by Matt Armijo
Always friendly and fast!
-
January 2024 by Elizabeth Ahumada
I had issues with post man stealing packages ,I caught twice with my eyes this is happening in Glendale office and they don't do nothing about it
-
December 2023 by Leah Smith
I ordered a package and they never put the key on my mailbox for the parcel locker. They never answer the phone. Worst post office to deal with. Edit: this is the FOURTH time they messed up on my packages and my kids Christmas gifts never got delivered to my mail box despite it saying it was “delivered”. They need new drivers, I’m BEYOND angry at this point. How do you mess up THAT bad???
-
December 2023 by Kayla Speer
Staff is lazy. Refuse to deliver packages to offices or doors when they are suppose to. And apparently can't count either. If u don't feel safe u shouldn't be working in the field period. Now I gotta wait 2 days to get my mail. Never had issues with my packages before and recommend to do packages through fedex
-
December 2023 by Tony Rivera
Getting help by phone with a live postal employee doesn’t seem to exist any longer. Makes me feel sorry for the elderly who don’t have a way to get to a local post office.
-
October 2023 by Corrina Rodriguez Anselmo
I live by Luke AFB and have this as our post office due to being in “Glendale”. Whenever I order a package that gets delivered through USPS the post man REFUSES to take the package to my door if it does not fit in my small apartment mail box. They slap a little pink slip stating that i NEED to pick up my package at the post office which is 30 minutes away from us! Our apartments have a package locker for bigger items and they refuse to put it in their as well. I have called to set up re-deliveries which get closed as “resolved” and I still don’t have my package. This is the worst post office I’ve had to deal with. If i could move OUT of the service area just to be near a more reliable post office I would in a heartbeat! I can’t even speak to a supervisor because no one ever answers the calls at their facility
-
October 2023 by Joseph Lara
If I could give a lower review, I would.No one picks up , when they did they waited not even 1 second, pressed some number and hung up .This is absolutely ridiculous that our tax payer dollars goes to this embarrassment of an establishment.Clearly this issue has yet to be resolved as there are multiple other complaints of this location.
-
September 2023 by Hannah F.
They wouldn't deliver my package because it didn't fit in the mailbox so I've been calling to try to get it for TWO WEEKS. Nobody ever answers! I'm not able to get it because of conflicting work hours. It just rings until I get the busy tone. GO LITERALLY ANYWHERE ELSE if you want your mail!
-
September 2023 by Justin Muniz
So sick of this office, missing mail all the time, have put in complaints of missing mail and get no response at all. Today a package was suppose to be delivered, tracking shows that it will be delivered today, mail carrier has already delivered my mail and she says she doesn't have my package. Its cool, just important medical supplies that's all, no need for it. Eff this office
-
September 2023 by K C
Quite possibly the laziest group of USPS employees I have come across to date. Whoever their typical driver is refuses to get out of the vehicle to drop packages at the front door. They will either return, or hold packages at USPS and then swiftly return. I have had this issue with them twice now. I would love to speak with whoever manages this location. If you are unable to deliver packages, seek new employment. This location is the perfect example of why FedEx and UPS will run USPS dry, even if their rates are higher.
