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February 2024 by PA G.
Went in looking to change plan and get a new phone.. Rep was not helpful at all. Rested his head on his hand while typing as if we were keeping him up. Shoes were untied and never introduced himself. When he pulled up our account, he said he had nothing for us except to reduce our account by $25 by removing some premium apps and hotspots, which we don't have. When we explained we don't have those features his response was only "hmmm". ??? We left saying we may need to go to a competitor and he responded, ok I understand. ???? Does Verizon not need the business?
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February 2024 by Tori Dixon
Very pleasant experience. Mike was kind and super helpful in helping me get my iphone sorted out.
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January 2024 by Vance Guest
I wish I still lived on this side of town for reasons like this store. I was never steered wrong and they knew their jobs. Had to get a phone in Mesa and it was a total disaster. Regrets
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January 2024 by Ammar Mhaidi
Had an amazing experience with Durrell the best employee so helpful! Would definitely recommend here!
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January 2024 by Curtis Sorenson
Unfortunately the Corporate facility and management provided no direction or see specific actions
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January 2024 by Brianna Petrucci
My service is always amazing here when Michael B. helps me. He’s very knowledgeable, honest and will always do what is in the best interest for me and my family when it comes to our phones. He is always very pleasant to work with and is great to just chat with and remembers every conversation. He has been helping us for a while and every time we come in we ask for him right away. If anyone needs anything go in and “ Ask for Michael B!!” You won’t be disappointed!!!
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January 2024 by Jeff Plagman
Nico is absolutely wonderful explained everything perfectly and clearly and made my visit truly a fantastic experience
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January 2024 by rs -
The manager upgraded my plan with no notification to me when I traded in my phone. Upset at his taking advantage of people.
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January 2024 by Li Ating
Worst company ever
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January 2024 by ByrdMan
Jame was awesome! Talked me about the different deals and way I could get an Apple Watch. I ended up deciding to go online to get the watch and he was really cool about everything!
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January 2024 by Harmony Averett
Big store, helpful employees, quick service for the volume of people
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January 2024 by Colleen Rogers
A very personal professional attitude. We have been back a few time to this store because of the great service we received. Really enjoyed being served by Mike the Manager. His while staff is equally as friendly and professional. Thank you.
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January 2024 by Ken Schoeb
My visit today was only service. Mike Romero assisted me. Simply amazing. Was able to get my veteran discount applied and saved me money. Awesome guy. When I'm ready to get new phones I'll only work with Mike. He's simply the best. Stop by his store is great. Standup gentleman.
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December 2023 by Roseann W.
Please go to the Bell Rd location and ask for Durrell , I was there today and received excellent service from him . He was very patient and explained all the best options for me . Appreciate his excellent customer service . Roseann
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December 2023 by Jason Valadez
Michael the manager was great
