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December 2024 by John Coronado
Beware - This is NOT A VERIZON CORPORATE STORE! This is a 3rd party store which they should tell you. Very misleading. The manager here was not helpful at all and didn’t care about solving a simple problem which was on her end. Do yourself a favor and go to a real Verizon store. There is one on happy valley and i17 and also one on lake pleasant.
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August 2024 by Alice Amanova
Very rude employees as soon as you walk through the doors. Short answers, not very informative. Also heard them laughing and snickering as soon as I turned around. After being a customer for over 10 years, never going to this location again.
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July 2024 by DP 62
Worker was unhappy in her job. Snarky look on her face. Not approachable. Bare minimum effort. Far cry from the regular employee that helped us the previous day. Apparently, this employee is a floater, so she gets to spread her cheer to customers throughout the West Valley. Not good for Verizon!
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July 2024 by AQUA DOC POOL SERVICE
I WENT INTO THIS STORE TODAY TO HAVE A THE DATA SWITCHES BETWEEN PHONES ON A WARRANTIED PHONE. FIRST SHE BEGAN TO TELL THEY DIDN'T DO THAT AND THEN PROCEEDED TO TELL ME IF I WANTED IT DONE THAT IT WAS GOING TO COST ME 60.00 BECAUSE SHE WAS ON COMMISSION AND THE ALL THERE STORES AND EVEN T-MOBILE DOES IT THIS WAY NOW. WHICH MY OTHER PHONES AR T-MOBILE AND SHE WAS WRONG. WENT TO ANOTHER VERIZON STORE AND THEY DID IT IN A COUPLE MINUTES. DON'T WASTE YOUR TIME AT THIS STORE, CUSTOMER SERVICE SUCKS
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June 2024 by Debbie Reda
Michelle assisted me through the process and did a superb job. She was very friendly and helpful making upgrading my phone easy and pleasant
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June 2024 by Frank Marzullo
Chris is fantastic
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June 2024 by Joe Cuevas
Michelle was cordial, knowledgeable, and basically wonderful.
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May 2024 by Casey Nader
Daughter had a problem with her phone, we wnt into this store and Michelle helped us. She was AMAZING! So knowledgable and had us in and out and my daughters phone fixed in no time!
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May 2024 by david ochoa
Closed during posted open hours
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May 2024 by Jim Bigley
Kerry was very helpful and knowledgeable, I would recommend everyone to see Kerry. No
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May 2024 by L. G.
I just called Verizon Store on 67 th Ave and 101 and asked about their plans, and when asked about pricing, the guy, who was talking to me said "if you want to be price conscious, you better stay with your carrier". Very rude and condescending, no wonder that people complain about their customer service skills. Definitely unprofessional.
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May 2024 by Mary Redmond
Michelle helped me today with dowoading photos. She is knowledgeable, personable & makes learning fun. Michelle is a valuable asset to your company. I wish you had more employees just like Michelle.
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May 2024 by Syreeta Palbykin
Michelle was super helpful and considerate of our needs. So happy to have found this store so close to us.
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May 2024 by K King
michelle thank u for all the help i am very grateful bc i get a new phone and the problems are fixed
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May 2024 by Samantha Alexander
Michelle was wonderful to work with! Full transparency about all the products. Truly a joy, the best customer service!!
