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July 2023 by J G
Horrible service i will never use walmart again for care service..Service: Tires
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May 2023 by Joshua Wojo
I’ve only had awful experiences at this Walmart Auto Center specifically at this location; but this time really was the absolute worst.I’m writing this review in the waiting area (while trying to keep my toddler occupied).Backstory: I dropped my car this morning and received text confirmation that my vehicle was checked in at 9:05am, at 11:26pm service had started on my vehicle, at 11:50am the service was completed. I even brought back the tracking slip they ask you to hold onto to look up your information.I was first helped by an empty desk and nobody clear in site working the counter. Finally Chuey shows up, and let me tell you about this guy. He starts attempting to help pull-up/find my paperwork for my car and I’ve told the guy multiple times the color, make, model of my car, my first and last name and how they are spelled even; plus offering my ID if that helped. Couldn’t find it apparently with the barcode or by my number in which I perfectly got confirmation texts about my vehicle.. He instead kept bringing me paperwork showing me other people’s names and cars that we weren’t talking about.He rewrote my paperwork and was waiting for it to print/load when a kind of scraggly looking guy (that made my toddler hide behind me) shopping the automotive section came up looking for an item and Chuey went off on a personal mission to help him find it.By the time Chuey returned there must’ve been a line of about 6-8 people waiting for their cars and I personally was convinced he wasn’t coming back.Well the paperwork apparently never printed out and he was giving me excuses in which I (and the line behind me) was getting impatient I just asked for a supervisor to come over to handle the situation.Now I’m greeted with Alex and Monique who I was told are managers and were wearing yellow vests but their lack of professionalism over the situation was embarrassing to say the least. Alex has us wait in the waiting room because they also somehow could not process a simple oil change or at the very least get me and my toddler on our way since we’ve been there about an hour at that point. (Handle the paperwork later/Call someone that knows what they are doing; seems like incompetent management in my opinion). Finally we are called back to the counter and I’m eager to do whatever it takes to get us out of there so I ended up paying full price for the oil change in-which I feel like I should have been discounted/compensated for the inconvenience and time wasted.I EXPECT to be contacted to resolve this; otherwise I intend to continue this up the corporate chain.Past Review: (Would rather give 0 stars. Can anyone explain why it should take 20+ minutes just to drop off keys. Employees were taking personal calls and texts right at the register while ignoring and not even acknowledging anyone who is standing here waiting paitently. Then for him to just walk out to the garage not even to mention whether or not someone would be coming back to assist anyone....)
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March 2023 by Jm Scott
Had our Oil and Air Filter Changed on our Vacay. Great fast service
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February 2023 by texas 915
Took my car for an oil change Jan 5, 2023 after the service and came back from out of town I noticed there was oil in my coolant. Had to take my car to the mechanic thinking I had a blown head gasket, the car was in the shop for 2 weeks just to find out the person from Walmart that did my oil change purposely put oil in my coolant and i had to get new parts and coolant flush done. Went to speak with the manager at Walmart was told I would get a call and never got one. Went today and they say nothing was caught on the cameras. I would not recommend this location for any auto services.Service: Oil change
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December 2022 by LE Muzik
please avoid at all cost.. 0 customer service skills.. 0 actual mechani experience..
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October 2022 by MarSac (MarSac)
Actually had a good experience with them. My oil was changed in less than 60 minutes.
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July 2022 by Cory Walls
Nothing like a walmart mechanic trying to act like they are smarter than the dealership mechanics. Definitely come here for cheap work, but that's exactly what it is cheap work.The workers behind the counter were friendly and helpful, the mechanics are completely unprofessional.Service: Oil change
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December 2021 by brandon stevenson
Professional staff and very helpful. They spent extra time making sure my car was safe to drive before I left. Fast service and my technician David went above and beyond.Service: Tires
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November 2021 by Travis S.
I've waited over and hour so far for ONE tire to be changed...... nobody was in line in front of me and maybe 3 people have come and gone since my cars been sitting.
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September 2021 by Lexi S.
2 stars for at least getting my battery changed but the customer service was insane. Gary & Levi know nothing about their jobs and are not worried about getting you taken care of. I watched multiple people just walk out after being in line for an hour.
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August 2021 by Arizona George
Tires didn't get air. Coolant wasn't topped off. Place just opened and staff was yelling out at customers that it's going to take two hours.. it's been poor service for last two visits. Some staff not all look unhappy. Never called when oil change was done. Last time taking it there.. oh yeah I'm not going to talk about filter change.. yeah I'm done..Service: Oil change
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August 2021 by ana Aguirre
I had to have a tire repaired they were pretty quick and not to expensive
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August 2021 by Barry D
Had a Full Synthetic oil change, came in as a walk in and was taken care of in a reasonable amount of time!
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July 2021 by Kelly Warmoth
Windshield was not washed, car was not vaccumed, I was not called when it was done, an hour's after it was done I finally asked, got up on the freeway and had to pull off because they didn't close the hood on my car. Super dangerous.Service: Oil change
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May 2021 by Joan Smith
I had got tires from Walmart a couple months ago and recently got a nail and was told by manager that goes by ozzy that the tire was not repairable but he did an amazing job and took care of me, I’m so glad I had the warranty! Such an easy and fast experience. Great service! Will definitely come back!????