October 2021 by Kimberlee Greenberg Hart
Very disappointing experience in Safeway today. I have a family member who is quarantined awaiting COVID test results. The Safeway ad has Progresso soup for.27/ea (limit 4). I offered to do his shopping when I did mine. He clipped the coupon, and I used his phone number to log in, paying separately for both orders. When I scanned his items, no discount was given. I called someone over to help, and they said you’re not allowed to do that. Really? You’re not allowed to shop for someone else, using two different phone numbers and paying separately? She said no—the person has to physically come there. I explained that he was quarantined, but the answer was the same. Seems like they’d rather have sick people come in and do their own shopping? We’ve been coming here for 20+ years (even in their old location). Might be time to switch to Frys or Walmart! Not a good call Safeway.