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March 2024 by Kayla Williams
Overall we've had really great service! We absolutely love the girls (& guys) who work here! We've just been super frustrated with all the new fees that came along with FIB vs when it was Great Western.
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March 2023 by Jolene Harrington
I have been trying to get a replacement debit card since Dec. 12th 2022, and as of yet, have not received one. They keep saying it will be here in 7 to 10 days, and every time I go in there, they don't have it. This has been going for 2 months now. Horrible service.
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March 2023 by Dana True
Hours don't accommodate working clients.
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February 2022 by William Salas
Too busy to see me completing my online application. Empty business to busy to accommodate a walk in. Try another bank to is customer friendly. They Suck!
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February 2020 by Zack Newman
Horrible bank Horrible customer service.
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September 2019 by Glenn Boehm
The lady's there go above and beyond. Thank you lady's for all you do. Wendy, Nadine, and of course Emily thanks
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March 2018 by Ty Fisher
This bank is absolutely horrid. Everything they do takes forever they put stupid long holds on checks form large corperations. Took 6 months to get me my checks. And there online banking makes u change your password every day. I have not had a signal good experience with this bank in 2 years. Do not trust them with your money. Only giving one star because thats the lowest rank.
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December 2016 by John Menning
Best bank I have ever used.
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December 2015 by danielle krause
They are wonderful! Super nice and helpful!
