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March 2023 by Tristian Belarde
I don't bank with chase anymore due to the people working at this bank! Unprofessional and don't know didly! I thought wellsfargo was bad, ha chase takes the cake.. Bank anywhere else!
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February 2023 by Lany Rose
I needed cash in 2 dollar bills, which is extra work for the teller. Both times I have made this unusual request the tellers have been professional, kind, and efficient.I am impressed with the tellers at this Chase location.
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September 2021 by Nicholaus Mazzochi
Second time this year that they were too busy for my appointment that I made days in advance. Had to go to a different location or UPS both times. Chase Bank itself hasn’t been a great experience the last 6 years. I think it’s time to close the account and try someone who has quality customer service.
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April 2021 by Tanner Richards
No available atm at 830am on a Tuesday!?
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July 2020 by Ernie Black
New branch for me, so far very happy with service and staff at the Gold Canyon branch.
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May 2020 by Francy Murphy
Great bank the staff is very friendly and make us feel like family since we moved here
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April 2020 by Kezbah K.
Ready to transfer 2.3 M in accounts from Wells Fargo to Chase, the drive-thru teller on 4/7/20 was enough to continue the search for another bank. She was condescending, rude and a poor communicator, beginning her answers with "Like I said ... " She obviously has job security.
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August 2019 by Marcy Pierce
The worst customer service! I would never recommend using this location if you bank with chase
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July 2019 by Sue L.
BEWARE! Employees are DESPERATE to improve their sales numbers. Anna and Steve offered me $750 to move my Retirement Account money over to Chase. After I had the checks issued to Chase and she deposited the money in the Chase accounts, I was told that Retirement Accounts did not qualify for the promotion. Not to mention I am now stuck with $150 in fees to transfer that money back out. And with the changes Anna did to my checking account, I lost the monthly service charge waiver on my checking account that I have had with Chase for 20 years. And there is more . . . After I complained, Anna called me and apparently wants a "do over". She "offered" to issue me a new coupon code so I could transfer other money to Chase and take advantage of the $750 promotion. Can you believe it!
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May 2019 by Lori Lang
The manager & 2 other people are competent & efficient at this Gold Canyon, AZ branch.
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April 2019 by Terri King
Hello. While I realize it is Friday. I had quick check deposit I preferred to complete in person. I walked in at 5:57 and was told you were closed. Not even a cash transaction.
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January 2019 by antoinette ward
The bank tellers here are extremely rude!
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October 2018 by Donna G.
My mom, husband & I all opened accounts here with Socorro. Very pleased with her service. My mom opened several CDs with Steve through the brokerage side of Chase, where we were able to get a good interest rate, FDIC insured. Steve was awesome!
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June 2018 by Deon Smoyer
No notery???? What services do you provide that I can't get online then? Front cashiers are closed and you have to go to the back windows for service. Took 5minutes to find outyou don't do the simplest of banking services.
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January 2018 by Thomas Celentano
Amazing bank!!! Hi dad