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October 2023 by Kristin Caufield
I'm not one to leave bad reviews as I would rather work out an issue with the owner, but in this case it was not possible. On August 28th, we decided to try the self car wash. We put in our money, and nothing. No one was at the office, so we called and left an email. They replied the next day and said they would refund our money. A week went by with no resolution, so we called and left another message. No return call. No refund. After 2 more weeks, I filed a complaint with my credit card and they took care of the issue. I've used the dog wash in the distant past too, and the water was always way too hot (to my comfort level, I'm sure my shepherd agreed more so). Maybe that has been fixed, but it is irrelevant though as I won't be back even though they are very close to my house. I gave the owners a chance to make it right, and it did not happen.Response to owner:A photo of the receipt with the last 4 was provided via email and additionally was given over the phone.What does my spam have to do with my bank/credit card account?Why was my second call not returned when I reached out to see if there was an issue with the refund?
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September 2023 by Austin Crosson
If you care about your car don’t take it here. Touchless finished with soapy water when it should be spot free rinse. Had to re-wash my car in one of the bays, water is way too hard and gross, air dryer broke. Used top notch micro fiber towels to wipe and dry my car and it’s still slimy.
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August 2023 by Jacqui Warren
We were there just there with a friend and we paid the bill. We ordered 3 small subs and the amount of meat in their sandwiches was incredible! We took home leftovers (not mine because I went very hungry) even with a small sub! Small subs are $9-12 each. You need to give this place a try. Owned and operated by a family of very nice people.
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August 2023 by Sergio Miranda
Beautiful scenery while washing your car. Unfortunately you rarely get soap out of the sprayer. None of the sinks dispense water. There is no items in the vending machine to help your washing needs.
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July 2023 by Dawn
Welp that was a waste of time and money. Went 14 miles out of my way to specifically use the RV wash only to find it broken and out of service. The handrails on the RV mezzanine are rusted out and a safety issue. Thankful they made it clear its unusable. Used the standard wash bay and had to skip my RVs roof. I started looking around and noted the entire place is unkempt and looking like West Phoenix. Certainly not up to standards for Gold Canyon. Shame on the owner for letting it get so bad
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May 2023 by Kevin Hogsed
Nothing special, and very expensive to wash an RV. But, it's there if you need it.
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April 2023 by Anthony Monarrez
Something is wrong with the touch free wash, it sucks. The cheapest one is 8$ when most are 5$. And it left spots ALL over my entire car I had to scrub off. Might as well have washed it myself! Won't be trying again. I've been to tons of touch free wash and they never leave spots like this one does.
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March 2023 by Kristina Acosta
this was the second time I visited this establishment and was somewhat disappointed. The base of the car wash were clogged as to where the water won’t drain. I was standing in a good 4 inches of water at the deepest part just. just to wash my car, not ideal conditions by any means there were no vending machines that offered any types of towels or cleaning supplies. That was kind of a bummer had to go out of the way a little bit to get to the car wash as it was about a mile or two off the freeway think I’ll just stick to my ususal, think I’ll just stick to my main car washes in town
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March 2023 by Kristy C.
If I could give this place zero stars I would. I stopped in here Thursday morning for a quick rinse after all the mud from the rain and snow. Swiped my card for my rinse. When I went to hit the stop button for the credit card reader it didn't seem to process my push. Typically the little circle lights up red to indicate the stop. The screen for the reader had pixels missing so it was hard to read. So I pushed the button again. It seemed time was added to my wash. I figured surely not. So I watched the pixelated screen on the wash and hit the button one more time. Yep! Every time I hit the button instead of stopping my car wash it was charging my card! Ended up being a total of $15!!! Whoever used the bay after me got over 12 min of a free car wash. There was a note on the machine that said to contact them via email with any issues. I emailed them directly as I sat in the wash bay on their faulty charge reader and how it kept charging me. On Thursday. This is now Monday and I still have received no communication from them and no offer of refund for their excess charges. I cannot recommend this place.
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March 2023 by Dennis Trumpy
Slow to switch from wax to soap and back - not just a few seconds, more like half the was cycle - big waste of money, brush is too sparse so leaves streaks, my wash job looked horrible. I tried a different bay but the hose up top was leaking so I got showered with soap and wax. I emailed the owner but never got a reply. Worst self-serve car wash I have ever used and I've used plenty. On plus side convenient pay method.
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March 2023 by Oz Hespe
Car got clean but banged against car more than I have ever experienced in an auto wash. Soap dispensers were partially plugged and not working properly.
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February 2023 by Guy Davis
Paid $12 for the touchless car wash, but it didn't clean my truck at all. Picture attached is after the wash. No one was onsite, so I emailed to let them know and request a refund and they never wrote back.
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February 2023 by Matthew Mitchell
This is the only self serve car wash within 10 miles and more.Which means this place has the opportunity to have so much business, except that this tends to be ignored by the owner in maintenance, cleaning, and equipment.Otherwise, a good little secret tucked away in Gold Canyon...Edited to add.Personally I'm out almost 45.00 for the Auto car wash on 3 separate occasions.This is a business, and customer service is still necessary, yet none of provided for money lost.This is a 24 hour car wash, which means 24 hour customer service, and maintenance should be evidence.The dog wash stayed unusable correctly due to repairs necessary, while still taking customers money still willing to use improperly maintenance equipment...Regardless of the few that are inconsiderate humans, the others who appreciate the local Auto/dog wash/ and water, should be looked after more regularly, then just picking up the coins weekly.In my opinion.However, when everything is working, the right chemicals are in place, this is an excellent car wash.
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January 2023 by John Adams
Would not recommend, bay was full of mud, card reader malfunctioned I had to clean the brush before I used it. Location was close, but I'll drive 5 more miles there are better facilities than this
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December 2022 by Brandon Lewis (Pedalnomad)
So awesome they have a dog wash!!! To the POS that trashed the place and spent 30 minutes drying your dog, your dog’s collar and Burt’s Bees are in route to Sedona, get bent?