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October 2023 by Rick Hall
Do this place a favor and go someplace else. Desperately needs to regroup. Out of control. Expect your prescription to be lost. Prepare to come back. Long wait to only receive 1 out 3 Rx. Lost the other two. Pharmacist did not even go over the particulars of the new Rx with you like they should
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July 2023 by Susana G.
We moved to Gold Canyon and decided to have our prescriptions picked here. It is a disorganized mess here. My husband went to pick up his prescription and the 1st girl couldn't find his prescription second girl no help. Pharmacist was running around like he was frantic. We were promised a call when it was ready and never got the call. Changing location and will not use this place again
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June 2023 by Rob A.
Greetings,I seem to be doing what others have done and having an issue with this pharmacy/pharmacist.I travel for work and pleasure to California amend Hawaii. Part of the Walgreens chic is the ability to manage your prescriptions and receive your meds as needed.This week I returned to Arizona to work and asked to renew my medication, I asked one of the pharmacy technicians to review my prescription and was told everything was correct.Later I returned and mentioned that I have had some adverse problems when traveling and renewing medication.Once again I was advised by staffing this was correct and to return after lunch and your meds will be ready. I returned the following day only to e told the pharmacist will not release this medication without speaking to the doctor. Thanks.as you may have wondered this is a controlled medication and without it I don't sleep. Year's of shift work I guess. I have been under treatment for 15 years at the Mayo Clinic not the local urgent care. So if you want some compassion or empathy in the future/travels this Walgreens isn't a good idea They have forgotten patient care and goodness for anyone who needs their help in managing their prescription needs.Visit Costco or CVS instead Thanks regards RA
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May 2023 by Nick Harper
This pharmacy takes quite a while to fill prescriptions and they are bad about communicating if something is filled or not. The employees constantly complain they are understaffed.
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April 2023 by Sheena Puhara
The Walgreens at Gold Canyon in Arizona has a Pharmacist named Lenny, who is abusive and degrading to customers based on his perception of appearance, financial status. He REFUSES to fill simple prescription based on his own warped sense of morality.Maybe he is burned out, or maybe he loves playing God at the expensive customers, health, and well being.This is the first negative review I have ever had post and it's a sad world when a bitter and just plain mean person such as this is allowed by Walgreen's to hold a position where he can play games with people's health and safety.We have already taken first steps to make him aware and accountable for his actions and behavior.Normally we brush this kind of thing off, but not this time. Please be aware of him and this location, I don't want anyone else to be subjected to this monster!
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February 2023 by Tina B.
Manager of pharmacy operations was rude, abrupt and dismissive when I called to request, for the third time, that Walgreens stop contacting me and my provider about refills that I have not requested.
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October 2022 by Karen C.
I waited twenty minutes in the pick up line. There was an average of five minutes per car. Considering the cost of gas and the number of cars before and after me, this was terrible!!!! I had forgotten why I had changed to using the pharmacy at Bashas'.
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August 2022 by Mark Scarfone
Automated service contacts that prescription ready to pick up. (Which is initiated by a pharmacy tech)When ya get there they are not and have to wait 10 to 20 minites 5 times ocured in a month! Pathetic!
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August 2022 by Rob J.
This is the worst pharmacy I've ever been to long lines route employees constant long lines. As a matter of fact, me and my entire family switched our prescriptions to Safeway and haven't been happier.
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March 2022 by Elliot Cromer
Hung up on multiple times after following the pharmacy dial up prompts, after waiting between 5-30 minutes trying to reach them. The waiting music was okay, do not press the * button to silence the music as it then turns into a god awful continual beeping sound. Rough stuff, and I hope they get better. Assuming they are understaffed? Even so, you can't hang up on people trying to fill their medication prescriptions. Cheers ?
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March 2022 by Laura-lee Mills
Lately when my husband has tried to pick up his prescriptions the pharmacy has been closed during their open business hours. Other times when he has called, he gets put in endless hold then hung up on. Needless to say, we are taking our business elsewhere.
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March 2022 by Shinobi-One
Never answers calls. Customer service is awful.
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January 2022 by Hunter Y.
Went here for my covid booster. I've got a phobia of needles so I was dreading this all day, luckily the assistant - Brock was receptive to this, we chatted a bit, and he gave me the shot with no pomp or circumstance, just got it over and done with. Easiest shot I've ever had.
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January 2022 by Allan Watts
Very impressive team. Assisted my family getting a script filled with a time sensitive schedule. The best
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January 2022 by Jamie Raimondi
Whoever you have answering the phone in the pharmacy answers it like white trash and very unprofessional. Rude and because of her I will never come to this pharmacy again