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September 2023 by Marilyn D.
NO STARS IF AN OPTION. DO NOT GO UNLESS YOU WANT YOUR CREDIT CARD COPROMISED. I am so surprised at the amount of people with the same issue. We have gone to this location on and off for a few years.All of a sudden in May they started charging our Credit Card 19.99 for membership. We did not sign up for membership, we just paid for a cheap car wash. We called the bank they removed the charges and our dispute was honored. Today, I get another Credit Card Statement and they charged it again, as I was on the phone with the Credit Card Company they mentioned they also just charged it again. So we cancelled our card. This was not an accident. We did not accept a trial or anything else. We used to like the convenience of going through, vacuuming the car and getting in and out.NO MORE. Oh also, the phone number on our Credit card Statement is not a valid number and the phone number for this location does not allow you to speak to anyone.
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September 2023 by Glenn Sieracki
Car wash used to be good then I started getting streaks. I canceled when I saw the renewal come through the very next day. I asked when my membership was ending (at this point I had paid the day before) abs they said right now. I asked if I could get a refund for the month because it was one day old and I had not used it. They told me to put a request in online. I have not received a reply or a credit. This isn't how I like to do business.
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September 2023 by destiny zambrano
my first time here, and they gave me a free car wash!! the best everrr.. I do recommend ??Services: Scratch removal
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September 2023 by Shannon R.
9/5/23still no refunds. i even emailed anthony g at the email he provided and notta. nothing
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September 2023 by Julio Alfaroportillo
I used this carwash a couple of months back. While going through our checking account we noticed that I had been subscribed to a recurring subscription account that I did not ask for. This place made a fraudulent account on my behalf and has charged me for two months now on a car wash subscription that I did not purchase. Watch out for this place. I will not be going back and will keep telling others to avoid this shady place.
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September 2023 by Terrence I.
Car wash is great people are always nice. 1 star because I cancelled my membership back in June and still got billed, for the months of July and August. I've done the cancelling process three times now and I'm just gonna call my bank tomorrow and have them stop the billing entirely. Would love a refund for those two months that I shouldn't have been charged for if anyone can help.
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August 2023 by Princess G
Closed 20mins early saying wash Broke down, but also turned vacuums off early. Looked as if they were all trying to leave early. ************** location
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August 2023 by Roseanne Ryan
I had canceled my membership because I can no longer afford the membership at this time, and yet this company is still charging me every month for a membership that I had canceled! So I canceled the membership a second time and now for the past two months they have been charging me twice a month for a membership that I had canceled twice already! I've tried reaching out and they refuse to contact me back!!!
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August 2023 by Jen H3
Cancelled one of our memberships here and they will not contact me back to refund me for the last month that they charged me. They told me to email corporate which I have done about 5 times and they have not returned my emails or phone calls. About to cancel our other membership as well.Response to company: I tried the email address given and it said there was a failure to deliver to that address. This is the third address I have been given to try.We will now be canceling our second membership as well.
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July 2023 by Joseph S.
This place has gone downhill in the last 10 months. Used to have buckets of warm soapy water to loosen front grill bugs ... no more. Workers are slow to address inoperable Vacuums. Clean wiping rags are hard to come by (not regularly checked). Worker attitudes are poor.
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July 2023 by M. S.
I'd give NO stars if possible.I was driving from Texas to California and decided to stop by this 3 Min Express card wash in Goodyear, Arizona - BIG Mistake. I paid $14 for the car wash and was on my way. At no point was I asked or opted in to any type of monthly car wash plan. (I didn't even talk to an associate or received any type of barcode)1 month later to the day my card was charged $26.99 by 3 Min Express. Thankfully my credit card disputed the charge and reached out to the merchant. Another month later I was charged $26.99 again. There's no way to call them but I messaged 3 Min Express and I got a message back saying my membership was cancelled. Another month later I was charged $26.99 again. There's no way to call them so I sent 2 messages online to them - no response. I called my credit card and cancelled my card so hopefully this $26.99 monthly charge won't follow me any further then 3 months of unauthorized automatic payments. I really really really wish I hadn't stopped
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July 2023 by Kristopher Johnson
Great experience. Car is always so clean and dry. Not a spot needed to be dried, even though they offer towels to use free of charge ?
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June 2023 by Kate Schwarz
This place is the worst- I had my car washed once there and they signed me up for an unlimited monthly program and charged me without my consent. I sent multiple messages through their website without a single response. Giant headache that was not even worth it to begin with. I had to go about making sure I wouldn’t be charged anymore my own way because their company never responds to customer service messages. Can’t trust this place, I’ll never return.
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June 2023 by Marc F
It is time for an equipment upgrade here. Vacuum suction is not as strong as it used to be and place is looking a little dirty. There are never cleaning towels available at the vacuum area anymore. Time to look for another spot if this place doesn't come up to par.
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June 2023 by Shelley Lynn Johnston Darden
Great vacuums to use, microfiber towels to wash inside of car, pre wash windshield, perfect fast carwash, air freshen, and dash wipe. We try to go through ever few days.
