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March 2024 by Bill Aey
Process for family rental was smooth.
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March 2024 by Rodrigo Saldana
Rent somewhere else because they don’t give you the rental car that you choose. They choose it for you. They also charged me more for the initial pre- rental I paid for in advanced.
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March 2024 by g c
The suv I reserved was not available I had to take the only vehicle available which was uncomfortable for my family. The lady at the counter told me I would receive a discount for the inconvenience which I never received. When I returned the car the lady at the counter asked if the gas was full took the key and walked off I was trying to ask about the discount I was told I would be receiving.
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February 2024 by Deedy Gonzales
Don't rent an electric car. The amount of fast charging stations available are very limited, especially Tesla fast charging stations. The Tesla can't use other fast charging stations because it uses a different adapter. The slow charging stations take 12-14 hours to charge. It's difficult to go longer distances due to having to stop and recharge. Also, the customer service was poor and lacked information about electric vehicles. The customer service was poor at the Tucson Airport too.
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December 2023 by Zuri Torres
Worst customer service. They gave me a “free upgrade” to a car that was less expensive than the one I paid for. Then they told me that the deposit should appear back in my bank account after 2-3 business days. When it didn’t, I called their customer service line and they told me it could be up to two weeks!
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December 2023 by Kimberley Kapicka
Every time I use them they are top knotch at this location!!!! Professional, pleasant and just stellar from front of house to the crew in detail. Thank you guy's ? you're my go to.
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December 2023 by s55 AMG
The lady who works in the front desk was rude to use so we just left this place and now I'm writing this review. She need to be fired if she don't like her job working with people.
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October 2023 by hector c
Good service. Car could have been cleaned a bit better. Specially the windshield.
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October 2023 by Creg Erving
The car was dirty, one tire was low on air, the windshield wipers were worn out, the agent had the wrong car attached to my contract, which I had to call Customer Service to have fixed.
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October 2023 by Angel Nguyen
Great customer service. Went above and beyond to make sure we had the right SUV for us. It made our trip to CA a perfect one.
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September 2023 by Jorge Aguilar
Renting with Avis car renta, they have exelent custumeservis. I'm renting for moderno than 6 year with no problem.
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July 2023 by Nicky Smith
Rental agreement was for $136 and they charged $271! They dont tell you anything about additional mileage charge up front even when I told the lady at the front desk we were going to California! And the horn didn't work on the vehicle she gave me which is a safety violation. Was already on our way to Cali so couldn't swap the vehicle out. I will never use Avis again and will let everyone know about their 300 mileage limit which they don't tell you about until after you return the rental.
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July 2023 by Keisha Lee
I was in a jam and Avis Goodyear came through. They had the car I needed and customer service was amazing!!! This is my new go to pick up location. Close to home and and I can avoid the long lines at the airport.
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July 2023 by scott baldridge
Super nice, super easy. Avis hands down for rental cars. I rent cars a lot and This location is extremely good.
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June 2023 by Vanessa Knight
I will definitely be renting from Avis in Goodyear again The customer service was very perfessional and fast at the time of check-in. Every thing was explained to me in detail. The car I received was nice and clean.
