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November 2023 by Heidi
We have been taking our cars here for YEARS. They are incredibly honest (The first time we went here years ago it was for a second opinion against another break store who said I had almost $2,000 in repairs, they took a look at it and told me exactly why I didn't eat all of the extras that the other brake store was charging me and I was charged less than a quarter of the price here) Even though the work is always warrantied I haven't had to bring anything back for the same issue. Josh was really great in helping us find an air conditioner leak and Chris is always very personable with a great memory! (I hope that's his name?) I highly recommend this place and this location for all of your auto needs! They are also prompt and communicate very well exactly what is needed and have a great estimate of the time it will take.
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November 2023 by Daniel Ragan
Brake Master's as a whole has done a great job for me in the 25+ years I've been using them over several locations.I've been going to BM #187 for the last 15 years and I'm very thankful to have Matt and his team caring for my vehicles. Matt does an excellent Job and we're lucky to have him. Thank you!!Services: Air & cabin filter replacement
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November 2023 by Sam Devlin
Great service, great people. But please beware that the 59.95 oil Change coupon does NOT include a $20 labor charge.
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October 2023 by Forever Thankful
On 9/16/2023 Saturday my husband & I went in we heard a grinding noise when we pressed on the front brakes turns out my brakes were bad & needed rotors as well per the technician. On Monday at 6 in the morning my husband was on his way to work on the US60 Heaidng to mesa as he was getting off Dobson exit the brakes locked stared making a loud noise he had to run a red light almost hit someone turned into Mesa Community College and if it was not for the speed bumps there the car would have not slowed down he finally came to a stop. A police officer approached asked if all was well he explained what happened. I called Brake Masters at 730 am the tech i assume is a manager was very nice got us a tow truck to the nearest brake masters On Southern & Highley ?♀️ Now there we waited until 2pm for them to tell me it had a broken bolt that came defected and things do happen!!!It all got squared away. I Thank God my husband did not kill himself or someone else?♀️??♀️ I don’t lnow if i can ever trust any of these places again!!!!
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September 2023 by Nubia Karina Maddux
The great customer service experience I had over the phone is what brought me to this place, the gentleman was very helpful, answer all my questions and even provided outside the norm help if needed. The day of the service was even better, I took my car to get the brakes done and they noticed the battery was licking, they reminded me I had bought it from AutoZone, they advised me to take it to them to swap it (I bought it less than a year ago so it was still under warranty). Now my car has new brakes and a new battery, running smooth and beautiful. Thanks Brake Masters on Dysart!Service: Brakes
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September 2023 by Mopey nolast
10/10 would recommend this place to anyone. I can honestly say this is the only auto shop I’ve ever been to where the technicians and managers care more about helping the customer than making a buck.Services: General repairs & maintenance
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September 2023 by None S.
10/10 would recommend this place to anyone. I can honestly say this is the only auto shop I've ever been to where the technicians and managers care more about helping the customer than making a buck.
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September 2023 by Michael Gaffney
Matt and his crew quickly diagnosed my car problem and relayed the problem to me. Car was towed in late in the afternoon and was done by 11 am the next day. Great work and reasonably priced for what the car needed. Thanks again!Services: Auto engine diagnostic
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August 2023 by christian caywood
The worst place to go to service your brakes . I was charged 1700 $ to change the brake lines and master cylinder on my 2013 Hyundai. Not only did they charge extortionate prices they did a horrible job and my brakes still don’t work properly . If you were thinking about having your brakes serviced here go anywhere else but not brake masters.Service: Auto brake replacement
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August 2023 by Phillip Patterson
Went in to have pads installed on the pick up of course they did give me recommendations which I appreciated however I basically asked if they could install brake pads and they did just that I had called around to other places and including the repair facilities right next door and they told me what they were not going to do and that I had to have all these extra things done which wasn’t true so I called this brakemasters location they gave me zero negative feedback and did what I asked them to do so going forward all 3 of my vehicles will be going to Brakemasters you guys just gained a new customer.
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July 2023 by A R
So i just got my oil changed and i just noticed some type of leaking today. i hope it’s not ok cause this would have been the second time and that would be very unfortunate. i’ll will update this on monday
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June 2023 by Tamika Rochele (with 1L)
Received a quote that was nearly double what Brake Masters charged to fix my issue. They did not try to pad on a bunch of unnecessary work and explained in detail everything that was done to fix my problem. Will definitely continue to have them service my car!Services: Steering & suspension repair
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June 2023 by christie benedict
Charles’s and Matt were phenomenal!!!I was in a big jam with my car and they made sure my vehicle will be safe driving 300miles to my brothers. ?
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June 2023 by Brendalyn Martin
Very through and did my oil change and inspection quickly. Charles, one of the managers, provided excellent service
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June 2023 by Zsakiya Morgan
I went in for an oil change and battery installation. I waited less than a minute before being greeted which is not typical in any other place I’ve been. The young man was friendly and professional and personable. He recommended the best oil change for my vehicle and my car was serviced immediately. The next day, i received a call to check to make sure I was satisfied with the services I received, something I have never had from any other place ever! Over all I give this place 100 starts and will definitely be returning for future needs. The only thing I can suggest is for the oils change is to put the service sticker in the window for when the next service is due so old people like me don’t forget ?. Thank you for such a positive experience just for an oil and battery change!Service: General repairs & maintenance
