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October 2023 by lynn h.
Pharmacis on the night shift screamed at me all the way out into the parking lot. For a simple reason of coming in early to pickup my scrip
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September 2023 by Google user
So we are at the ER at PCH and my daughter has some urgent antibiotics at 1 am. I am calling and calling to check and see if they have actually a pharmacist and they never bothered to answer the phone. You would think that on a Wed night at 1 am they would not be all busy and at least one individual would answer the phone...but No. Run away from this place. Thank you CVS for NOTHING!!!@
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August 2023 by Aiyana S.
Picked up medication and one box had a "X" in marker over the seal tampering notice. Open the box and it's seal is gone and partially used. This is gross & unsanitary. Had to check the rest of the boxes. Reporting this and never returning.
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August 2023 by Ashley Z.
I wish I could give zero stars. Trying to get my medication transferred and the guy is sooooo rude ! Cut me off when trying to give my information saying when I stop by I can have them update my profile. Then says bye and hangs up without giving me time to ask anything.
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August 2023 by Michelle K.
I love this CVS! I come in here usually every week for my pickup orders. They are always done right. This store is open 24 hours. The cashiers seem very nice. The Pharmacy was also very good.
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June 2023 by Fadia S.
Rude and unprofessional manger!! He couldn't find my name on the system and said : i will try one more time then he gave back my id and insurance card !!! Its not working.The manager and the staff didn't know how to use the cvs system! (( i use my card at cvs 3-4 times a month at other branches ))
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June 2023 by Nicole Haeussler
The pharmacy is supposed to be open until 12 AM but when I called at 9 pm the voicemail said they were closed. When I called and spoke to the front office staff of CVS they told me that the pharmacy was open but that the pharmacist Dale said he shut the phones off and he’s not going to answer a single call until 7 AM. I showed up and there were three pharmacist/ pharmacist techs just hanging out. I heard one brag about how they shut the phones off. After I got my medicine, I let them know how unprofessional it was to not take any calls and they told me their phones were down not realizing i just heard them brag moments before. Very sad. This is supposed to be a pharmacy that helps people, one of the only two pharmacies that is open late at night, and they choose to shut their phones off to not be able to help people that need them during the late hours. Very disgraceful.
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June 2023 by Barb Madera
Guy at window not helpful and was rude. He didn’t even look to see if my script was he only looked on computer. he just said I need to wait or come inside. If he would have looked it up, he would have seen it was there in the basket. Think I may go somewhere else. This is he second time I came across this guy and is not helpful or caring at all.Sherrwin on the other hand has always been helpful and a very nice person
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May 2023 by Cristal Castaneda
Love the Staff ! Super friendly and takes the time to help us and helps us find over the counter items. My kids love going to pick up medications our forever pharmacy!
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April 2023 by Sarah G.
I'm giving them a 1 star every time I have to deal with one tech named Danielle she is rude and disrespectful. She made a mistake on medication I brought it to the rph manager attention and he didn't seem to care. Then tonight I went in the get medications and she was so rude and told me to read her name badge so I don't misspell her name, because I said I'd be back in the morning for some else to run my medication through the insurance. The pharmacist just made things worst by cutting me off and then they talked about it while I left. Don't waste your time with this pharmacy. The treatment I've been getting will go to corporate.
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March 2023 by Covert Holley
Thanks for helping me with price reductions, a big help overall. Glad I live close and happy to find you open at 1:00 AM I really needed the help. Got what was needed in the middle of a painful night!
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March 2023 by Grace Islas
Got off the vitual MD appt, about 7:45 PM.RX filled by 10:30 PM, although they were busy.Very happy ?
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January 2023 by Alex M.
Worst cvs of my life, so racist! So rude and unprofessional, don't come here if you like being made felt you're a thief and nuisance, so ridiculous dude!! This is my local cvs and the last 3 times my experience has been awful.
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November 2022 by Jade N.
Was just on hold for 15 minutes and immediately hung up on, called back and the man I spoke with was incredibly rude and said he had no one on hold for that long. He then hung up on me when I said they need to be nicer, YOU ARE DEALING WITH SICK PEOPLE. Our lives are hard enough, I'm sick of pharmacists adding to my problems. You are in customer service and the health industry, for me to be hung up on twice is unexepytable!! Never going back
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November 2022 by Camille C.
The staff have been completely indifferent to anyone walking in lately. I literally was asking staff a question about checkout and instead of speaking to me they smashed their fingers on the screen to override whatever was wrong and walked off. Not the worst thing in the world right, but enough for me to go ANYWHERE else. Just be kind to each other. Saying hello or answering a question literally takes no significant effort.