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October 2023 by Bill Huber
2016 Jeep Grand Cherokee. Took it in for oil change and ask Daniel to look at the parking brake. Glad I did. It was out of adjustment and need attention. While there, he noticed the rear shocks were worn. Gave me a estimate. We reviewed it. Wow. What a difference in the ride quality! Great company to work with. Highly recommend Daniels Total Car Care!!
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October 2023 by Michael Mr. Sunshine Janzen
I can't imagine how anyone could possibly give this business a one star review! They were highly recommended to me by a friend when my air conditioner went out a little more than a year ago. They replaced the entire system and had me back on the road again very quickly. I was super happy with them!Well... 2 days ago the A/C suddenly failed again! I "thought" that I only had a 1 year warranty on it, and the system was now 2 1/2 months out of warranty. I'd also only put a little more than 6,000 miles on this car in the past 14 months. I wasn't sure if they were going to be forgiving on the warranty time, or if they were going to hold their ground on it.I dropped the car off this morning.And if you, a few hours later, I received a call from the owner, Daniel letting me know that the car was ready and that there was no charge for it. (Yay!) There was a defective "O" ring on tje condenser that they discovered, replaced the entire condenser and got everything back together right away. Not next week or even the next day. The SAME day! I'm super happy to say that I'm actually getting cold in my car right now! It's 107 outside!The level of service that I've received since the very first time I brought my car to them has been nothing short of exceptional! I would assume that yours will be too!They truly do stand behind their work and make sure that they use high quality parts that are backed with exceptional warranties.Being a business owner myself, I truly appreciate the fact that they not only care enough to do great work, and use quality parts, but that they're SMART enough too! No business owner likes to deal with the hassles of an unhappy customer. Period. People need to understand this.By the way...He informed me that I had a 2 year 24,000 mile warranty on the work! He didn't have to remind me or let me know. But he did.I HIGHLY recommend this business... If I could give them more than five stars, I would!Thank you, Daniel. I very much appreciate you taking care of everything the way you did!Service: Air conditioning
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October 2023 by Big AL
I was very disappointed in their service. Car repair was done incorrectly with a very bad part. They were hours late with repair which disrupted my schedule. No calls were made/attempted and even going to them personally I was still delayed and never even received an apology. I believe they are selective with whom they give reasonable service and while they profess to be Christians, there values were not evident. I would not recommend. Very shady in my opinion. Poor communication. Bad Customer Service. Inconsiderate of others.
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September 2023 by Big A.
I was very disappointed. The repair was bad and the part were defective. They were extremely late with the repair and never attempted to call me. Even going to the shop hours after the repair was supposed to be done, I had to wait for an extended amount of time. Never received an apology, let alone compensation. They lack skills in communication and professionalism. They discuss their Christian faith but fail to display the values. Very rude, Poor Customer service. They are very selective with regards to who gets reasonable service. I would not recommend this shop.
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August 2023 by Kathy W.
Daniel's is a fair and honest company to care for your car. They have reasonable prices and give you a quote that you can count on. Thank you Daniel's for taking such good care of our cars
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August 2023 by Gary Sidora
Had a very good experience at Daniel's Total Car Care. His technician was quickly able to find and repair a leak in my HVAC refrigerant system that another shop was unable to locate after 3 visits.
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July 2023 by Valerie Bliss
We called to have my infinities ac checked and Daniel the owner answers the phone and said he checks it for free. The next call was a quote for $455 so we were excited since everybody kept telling us it was the compressor. I'm on my way to pick it up when daniel called and said it's the compressor after all. they put o rings in and charged the freon. i had to pay $455 for a fix that didn't fix it and now to get the compressor kit installed is $1900. What company backs out from a deal and expects you then to pay them more to fix what every other mechanic i spoke to told me it was without even touching the car. He sat and preached for 45 minutes about his buddies shop down the street over charges people and how he helps everybody in goodyear keep there cars on the road and has a parts person who he has done business with for 20 years that's more than fairly priced. I'm not a mechanic so if the $455 wasn't a for sure fix why not inform your customer once in there it might be more. I filed with the better business bureau and looking to get my money back. for freon and a ac check must companies charge about $150 for both. Shady deals and a waste of my day.RESPONSE to his, when you call to say $455 to fix the ac and i authorized that. My ac should work. you didn't say it might be more or anything. I'm not a mechanic that's why i went to you. Rather than praise yourself to customers maybe try and educate people! Then you won't make people feel ripped off
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July 2023 by Patrick Schonbachler
Amazing service. Daniel is a professional with reasonable prices for quality work. He is a Godly man and even prays with his customers. He makes time to really listen and understand. He invited me to have lunch with him and his mechanics. All his mechanics are Master Mechanics and the their work is excellent. Highly recommend!!
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June 2023 by Olivia N.
DO NOT COME HERE GO TO YOUR DEALERSHIP! We brought in our car for an AC leak and a new battery. Brought it in on a Friday morning and didn't get the car back until Monday which is understandable as they are closed on weekends; only thing is, we had to call multiple times to figure out when they would take care of the car and it was one thing after the other.Get the car back just to find out they couldn't find the leak and replaced the battery. We were told to return in a few days as they put dye in to help find the leak. Returned and they found the leak without the dye because it was located in the grill of the car because of the air condenser which was VERY VISIBLE and should have been found either Friday morning when we dropped it off or even nearly ALL DAY Monday when returned before close. The screen on the radio is also no longer working and they tried to claim that it's from the "heat" when it is obviously not. On top of all the terrible service, Daniel was extremely rude, hard to work with, and kept interrupting me. He was not listening to what I was saying whatsoever and I hope you read this and go somewhere else because this is a big waste of time and money.
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May 2023 by Nezzy T
I had driven past this business tons of times. I had a flat tire and went in hopes they had a tire to sell me. Unfortunately, they did not have any to sell me but kindly put on my spare at no cost. The owner, Daniel, was at the front desk was so kind and helpful. A couple of weeks later, I came back so he could fix my car's AC. It was done quickly and at a great price! Definitely recommend this shop for any of your vehicle maintenance needs.
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May 2023 by lea R
Been coming here often on for over 5 years Daniel is awesome
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May 2023 by Kevin C.
Took my Prius in last year and had some work done on the catalytic converter. They were knowledgeable and worked diligent to get it done. I need more work done now, and they were great at getting me in again! Great place for auto service!!
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February 2023 by Steve Trenasty
Very professional. Did a great job replacing my front wheel bearing assembly. Honest run shop. I will return and tell all to give them a try. Thanks Steve Trenasty?
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February 2023 by George Mijares
I've never had a negative experience there, Daniel is honest and he tells you what's really wrong with your vehicle unlike most car repair shops that jack up the prices and would charge you with repairs and parts the vehicle doesn't need. They are also knowledgeable in European cars. I had my BMW serviced there and they did a great. They're great people with great service!! They deserved 5 stars ?
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February 2023 by dave ..
i took my 1969 camaro there last year to have some work done it,they said i needed some certain parts i got them and they sat there for 2 months went by several times to check on any progress they always were going to get on it,finally after several months they said they just cant do the job. so i went to pick up my car and the side mirror was broke daniel said he ordered me one and it was on the way that was a year ago still no mirror.his prices are high and his work is substandard so if you want your car done right please find another shop and save yourself all the headache
