Firestone Complete Auto Care in Goodyear, AZ has earned a reputation for reliable and fast auto service. Customers appreciate the friendly and professional staff, who are well-mannered, kind, and knowledgeable. Many reviews highlight the quick and thorough service, often with problems being resolved within minutes, such as tire issues and headlight restorations. Customers feel confident trusting the technicians to diagnose and fix their vehicle troubles without unnecessary guesses or pressure. The team is also praised for their patience and willingness to recommend necessary services without making clients feel lost. In particular, the staff's dedication is evident in cases like fixing air conditioning issues, where they took the time to identify the actual problem, saving customers from costly and ineffective remedies. The manager is noted for good communication, calling to update customers on progress and costs. Overall, Firestone in Goodyear offers a welcoming environment with quality services that keep vehicles running smoothly. The team goes above and beyond to ensure customer satisfaction, making it a preferred location for those seeking dependable auto care. Their focus on professionalism, speed, and personalized service makes Firestone a trusted choice for vehicle maintenance and repairs.
I’ve only been to this Firestone a few times, but each time I have went every problem I had was taken care of quickly and I’ve never had any issues. The professionalism of each worker at this location is very impressive they’re all well mannered, kind, and clearly very knowledgeable in their profession.
May 2024
Brian Derken was the name of the tech who worked on my vehicle. It only took around 15 minutes and I haven't had anymore problems with my car since! Great job.
May 2024
Friendly staff and fast and thorough service. I chose not to wait and the manager Rocco called me with any updates and prices. Highly recommend this location due to customer service and quality of service!
