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March 2024 by Jewel Anna
WILL NOT GET YOU BACK THE MOST AS THEY CLAIM. PLEASE x10000 go thru another tax company and get what you deserve!
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February 2024 by Wayne Freeze
Associate was super knowledgeable and friendly
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February 2024 by Erika Renteria
Great customer service from Irma, she is very friendly and fast , I always leave with a peace of mind
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February 2024 by Karimah Saleem
This location and it's employees are racist and very unprofessional! Today I experienced a Tax preparer stand over me shout at me and and threatened to stop another preparer from doing my taxes. They called the police on me after I requested the corporate number to file a complaint. They tried to get me arrested for stating they were unprofessional and had no right to speak to me in a loud and disrespectful manner. They asked the police to arrest me for remaining there while they resend my tax documents. I will never return to this office and I will never allow them to prepare my taxes ever again. Also their fees are outrageous! This was the worst experience and to state that a 4 ft 7 inches woman to be a threat is ridiculous. I did not present myself in a threatening manner and the police saw through their tactics. The office staff are unprofessional yet have an expectation of the customers to respect them. DO NOT LET THEM DO YOUR TAXES!!!!
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May 2023 by maria cota
Horrible experience !!!!
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March 2023 by Bryan Birns
Wasn’t sure what my favorite part of filing my taxes this year was, whether that was waiting 45 minutes after my appointment for someone to even attempt to assist me that wasn’t my “representative, the person who had an appointment later than mine and finishing before I was seen, or the two other reps that told me they could’ve helped me as I sat there wondering why everyone’s being quickly helped compared to myself. Once the wrong representative brought me back and stated they can try to help yet had an appointment in 10 minutes is where I decided first perception of negativity was enough for me to walk out. Appreciate this specific H&R Block showing me that I should value my time more and go with other alternatives.
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February 2023 by Evelyn Himes
Senior representative was fast and reliable and very kind.
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April 2022 by Christy
My tax professional is very experienced and helped me alot understand about tax too.
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April 2022 by Alex Chacon
Made an appointment, then when I used the link, there's a form to consent to release your information to other parties, advertisements, etc. having nothing to do with you return and the form itself says, you don't have to consent in order to get your tax preparation service. Well, when I called and said that since I didn't sign that form, it doesn't allow me to proceed. Lady said if you don't sign this form we can't prepare your return. Essentially contradicting the form and using their feeble excuse of either you sign it or you can't do business with us. Their tax services may be adequate but what people that consent to that form is what can happen to your information once you sign it. In fact, there's a disclosure stating that you can't hold them responsible for what happens to your information once you sign this form. This means, you may in the future you risk having an ID issue and not even know that it came due to signing this form. Obviously, I'm not the only once that's had this issue because of her response. She knew that they couldn't justify it in any other way except that's the way it it "period". I don't blame her since I bet she's faced this question many times and has already figured out, it wasn't happening. I will be calling H&R headquarters and then filing an inquiry with the AZ DA office/consumer affairs to see if this is legal?
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April 2022 by Gabriel Marcurio
Very friendly service and was done quick. The person helping was very nice and gave great information.
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April 2022 by AmandaLovesPenguins
Rebecca is a wonderful rep and has been doing my taxes for over 6 years!
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April 2022 by Sheri Barker
Well done and fast. Friendly and very professional. We don't go anywhere else.
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March 2022 by A P.
If I could leave no stars I would. This place is such a huge rip off. We came here because we were confused about the child tax credit and stimulus rules and wanted a professional to make sure our taxes were filed correctly. We brought everything we thought we needed, then we're told we would be getting a refund of X amount. He was completely wrong.They charged us $350.00 dollars for nothing, the man could barley type, didn't answer any questions about the stimulus or tax credits, didn't double check our forms or ask us any questions which resulted in our refund being completely wrong. I called to find out why it was so far off and couldn't get a direct answer. After FINALLY calling several different offices it was somewhat explained. I asked to speak to a manager who never returned a single phone call. I would NEVER use them again. For that price they should be actual experts who don't make huge mistakes. Don't waste your money when you can see a REAL CPA for half the price who actually knows how to file EASY taxes correctly.. or do it yourself because you probably have the same skill level as their "experts"
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March 2022 by Pam Belfield
Mickey is always so friendly and so personable she really cares about your needs
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March 2022 by Abyss Walker
Professional outreach and help for tax return. Would recommend H&R to families and family.
