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March 2024 by Rachel V. Rivera
Not welcoming at all, 3 ladies at the counter and no eye contact, no recognition. Manager is always so rude!
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January 2024 by C Constas
So very helpful. Clean & organized. Sale prices were great!
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December 2023 by Consuelo Cardenas
I recommend it
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October 2023 by Tessa Arano33
Only place I buy my clothes. Well worth it
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June 2023 by K Ward
Found the perfect under garments with great customer service!
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June 2023 by Michelle Serna
I do like this location because the employees are friendly and helpful but I really wish they carried more sizes in their bras. I wear a 46 C and it's really hard to find my size in store so I often have to order online. They should really carry a wide variety of all the bra sizes. Not all women wear the same size nor do we like to shop online, especially when it comes to bras.
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May 2023 by Charisse Lee
Hello,love this location and the ladies that work here. They always make me feel welcomed. I visit at least once a week.
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April 2023 by Debsaz B
I came in to this store with my mother. I was excited to see their bra selection, because I heard they had nice bras. They had very little available in my size. The worse part was that we were ignored. I never plan on returning.
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March 2023 by Stacy Bowman
Popped in to pickup an item I ordered online and chose to pick up in store for free instead of shipping charges for one item. I was approached for help quickly and was in and out in no time at all. No pressure to buy anything additional.
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February 2023 by Christy LaMotte
The store is clean and gorgeous. The people there are sooo helpful, and ready to help you in any way. I will be going back there from now on.
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February 2023 by RaeAnn Vasquez
Extremely terrible customer service. Two groups of people of color walked in and received no greeting, immediately after a white woman was welcomed and helped immediately. So sad that this day and age we still have to deal with racism. Hopefully Lane Bryant steps up and stops this because judging by the comments here this is a common and known issue.
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January 2023 by Susan D.
Customer service online is nonexistent. Representatives transfer you over and over with no resolution. I've requested refund due to order was delivered to wrong address which was verified by representative last week. Promised refund 3-5days. Haven't received anything! I've been loyal customer for years. Do NOT RECOMMEND LANE BRYANT!
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December 2022 by Jessica Michaels
Just finished canceling an order due to the worst shopping/customer experience I have had shopping with Lane Bryant. Stores are lacking in sizes, which forces you to use the awful mobile application or online ordering. All I wanted to do was use my LB credit card. Got no assitance from reps who forgive me don't understand or speak fluent English. Making it impossible to update a simple address which was already updated online and instore but still unable to use my card. After giving rep new address 4 times, we hang up I try to make a purchase. Now says declines with a code D43 meaning due to card theft/fraud!!! This is by far the worst experience I have ever had buying from LB, I can honestly say this has put me off from spending money with this company again. I wanted to simply take my mother shopping for her bday using my LB credit card and ended up not buying whatI wanted, total disaster/nightmare! never again!
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October 2022 by Megan Martinez
It’s been awhile since I’ve shopped at a layne bryant store….I usually do my shopping on the website … everyone was so friendly and made us very comfortable and will be back very soon.
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August 2022 by Patricia Turner
I love shopping at this store, is nice and organized customer service is very friendly and willing to help.
