-
March 2023 by Melody Townzen
This one has been closed for over a year.
-
July 2021 by David Simancas
Best customer service.
-
July 2020 by Frida Quintero
I decided to give one start because they are so irresponsible, the store hours said that the store open at 10, and they open till 10:30.
-
July 2020 by Vivi G
The 1 star is only because there has to be a star highlighted this location gets a Big Fat 0. I cannot comment on the sales structure of MetroPCS by T-Mobile as I do not know it. I can however, comment on the unethical sales that is happening at this particular location by the so called "manager" Yvonne. Yvonne also says there is noone she reports too. The scenario: A teenager walks in to switch from a different carrier to Metro. The so called manager Yvonne gives the teenager the MOST expensive plan as a "promotion." The "manager" also sets up the teenagers pin number and security question with NO questions or dialogue. Although the teenager did not ask questions during the interaction as a customer service rep its your responsibility to explain the service/product to the customer, ask for their pin, and ask what security question they would like. The next day older sister walks in with teenager and ask manager why they gave a "promotion" plan that the teenager did not ask for or needed. Manager had no answers. "Manager" supposedly could not refund or credit the acct although she's the manager. I am going to be reporting this type of sales ethics to the BBB and Corporate.
-
August 2019 by Kristi Mcrae
Love my service and phone thank you Michael for always helping us, such a good guy....
-
April 2019 by Peter Praprotnik
Was here at 1005am no sign on door April 18th closed and locked store hours say 10am Monday thru Friday. Guy shows up at 1009am yikes
-
January 2019 by francisco martinez
The representative that assisted me was very rude, not helpful and had a very strong marijuana odor.
-
September 2018 by Michael Shane
I am having extreme issues with this tore CURRENTLY. Hopefully i get them resolved and can give the m 5 stars. Basically i bought a phone from this store a few months back and am having but now they say they are a franchise and to go somewhere else!
-
September 2018 by Andrew Worley
This guy can sell phones .I wonder if he practices his sales pitch at night at home
-
September 2018 by Oscar Beltran
Great customer service, Yvonne was real sweet and helpful such a beautiful lady who's understanding and willing to get the bottom of any issues, really outstanding.
-
February 2018 by Isis Lorenzo
Changed plans.
-
December 2017 by Christopher Slaughter
The staff was very professional
-
August 2017 by Marieleigh Santoyo
Great customer service. Val was very helpful. She was able to explain everything and got me set up on the plan that was best for me.
-
July 2017 by Jason Billingham Billingham
I went there and talked to Kris. He was very helpful in reccommending the perfect phone to fit my needs. Super nice guy too.
-
March 2017 by Judid Aram
Mayra it's a very efficient lady, very honest and helpful. I think this store manager needs to pay more attention to their employees and the store, specially when they run out of phones.
