Monster Pool Company LLC has garnered positive feedback from customers for its exceptional service and quality work in pool design, construction, and maintenance. Reviewers highlight Billy and his project manager as excellent to work with, praising their helpfulness and professionalism. Customers appreciate the company's integrity, noting that they receive honest advice, even recommending cheaper alternatives when appropriate. The family-run business is recognized for its commitment to customer satisfaction, treating clients like family. Many have shared their satisfaction with both the quality of their pools and the overall backyard packages provided. They note that the service has remained excellent over the years, with one customer expressing a willingness to return for future projects. Additionally, Monster Pool Company is acknowledged for its efficiency, with one reviewer contrasting their speedy service to competitors who experienced significant delays. Overall, Monster Pool Company stands out for its reliable service, quality craftsmanship, and a genuine approach to customer care, making it a trusted choice for pool and backyard projects.
I broke a water spicket on my pool pump and called them and Billy showed up to fix it within the hour! I couldn’t be more happy with this company they actually care! Great guy and takes care of his customers ! Everyone should use them to build their pools!
November 2024
Excellent service. Billy made sure that the filter was exactly what we needed, and took the time to explain everything. He even was very knowledgeable about landscaping and gave us some great tips.
November 2024
We had our pool done by Monster Pool back in 2022! We moved & retired here from Seattle and it was our dream to have our own pool! Billy, Erin & his staff did a great job and we absolutely love our pool! I would highly recommend using them!