-
February 2020 by Fran T.
My first time here and it was actually cool. Went in for a manicure cuz I was long overdue for one and ended up getting gel which was cool and the first for me. I dont color my nails so she made it look all natural which turned out nice.
-
November 2019 by Ms Nikki
This place is a joke. He tell me i don't need to come back there because the one time I'm dissatisfied with my nails he tells me I'm too picky. If I'm paying $55-$60 every two weeks for the past 3 mos and the one time I have a complaint about my nails to fat he tell me they don't need my business. Wow!!! Well sir i know I'm not the 1st dissatisfied customer and surely not the last and you're not the only nail shop. But I'll report you to the BBB. How about that. I pay good money and I tip good. You all definitely don't deserve my business.
-
November 2019 by Gracious_ Love
Under new management. The place looks nice and clean compare to 6 months I visited this place . This time they have new products , more selections , friendly staff.
-
May 2019 by Jami Hernandez
Absolutely disgusting experience! Do not go to this 'spa' or 'nail salon' if that's what you even call this place. I do not recommend it. They change of owner made this place suck even more. If I had to rate this thing it would be negative 0 stars. I wasted 35 dollars for the nail polish to immediately chip off. Absolutely not!
-
December 2018 by Tanja Melvin
This place is awful! All i can say is don't put yourself through the frustration. There were so many things that went wrong, i don't even know where to start. They are rude, they lied, and they don't care. I will NEVER go back.
-
December 2018 by Lynda Baginski
Lee did a fantastic job on my toes! Will definitely return.
-
November 2018 by J Flor
Tina is amazing! :) She is super sweet and very detail oriented; takes pride in her work and did an awesome job on my gel mani. Thanks, Tina!! :) [I give the place overall four stars because I've had disappointment with the establishment in the past...]
-
November 2018 by Ava C.
BUSINESS IS NOT CLOSED? Was told it would be $40 for acrylic manicure and and extra $5 for choosing multiple colors. Was than told it was "too late" to have nails shorter and charged $50 at leaving time. There were chunks of acrylic under some nails that weren't shaved down.
-
September 2018 by Grace B.
I came in on a Saturday evening for a pedi and a gel mani which I was expecting would take quite some time. However the staff ended up doing them at the same time which was extremely convenient. My French gel mani looked gorgeous and it was overall and extremely relaxing experience which is exactly what I needed.
-
August 2018 by Joe M.
Last week I took my daughter to this spa... upfront I will never take her there again. I paid $80 for a full set and pedi for her. Within seven days the nails began lifting. I called and spoke to Long, he told me to bring her in the next day and they would fix her nails. Yesterday 8/17/2018 was that day, first I was told to be there at 10 am so I called rescaled for 1:20 pm. When my wife arrived at the spa the first thing they ask was if she could come back in one hour. So after a discussion with lee it was decided they were going to take in immediately. About 45 min later she was done my wife pointed out to Lee the the polish was streaked and unprofessionally done. I called and spoke to Lee and of course the first thing he said was bring back and I'll fix, I explained that this was already a second trip to fix from a full set done less than seven days ago. I old him I wanted a full refund for the nails and I would take her to another salon named Q nail bar. He became visually upset and asked to speak to me outside. He then told me they have a NO Refund policy... he was willing to get me $15 back... unacceptable. After much cross talk he decided to give me $30 of my $45 back... still unacceptable. The material they use is less then quality, the service shotty to say the least and their customer service skills are lacking. If you live in the Goodyear / Litchfield Park area Q nail bar is the place to go... I would not recommend new world nail and spa to anyone....their quality lacks, customer service is the worst I've seen in years and a NO REFUND policy says it all. Oh and just to it clears my daughters nails started lifting last night... 4 hours after they were redone!
-
August 2018 by Angela Anderson
This is my first time at New World Nail. My nail tech guy an awesome job on my nail. It was exactly what I wanted.
-
August 2018 by Cynthia O.
Best nail salon in Canada. Always perfect nails. Professional, creative, friendly staff.
-
July 2018 by Monique S.
i went in today and had a fill. i asked for them to be short and square with rounded edges. the lady was so sweet and she did everything I asked. she asked me if someone else could paint them. i agreed. the man that painted them was also very friendly. After I left i noticed my thumb wasn't completely painted. i came back and they were busy but they found a man to fix it. he did an amazing job. no complaints that I did it or anything. he happily fixed them. he went much further and repainted all of them. i love this place.
-
June 2018 by Emily C.
Probably won't be going back here. Pedicure I got was ok. Hate the polish color ( that's my fault for picking it) but I left with polish on the skin surrounding my toenails. She didn't try to upgrade me at all and I left with rough feet. My fingers are turned out better than my toes . She asked if I wanted to keep my nails long and I said yes yet she took the nail clippers to them . Very confusing. She was rough in both manicure and pedicure. At one point she was arguing with her coworkers about who should be doing my manicure. Don't know her name as she never introduced herself and when I tried to talk to her she didn't seem to understand me. My nails have chipped after 4 days. Not happy .
-
May 2018 by amara nelson
This place is very unprofessional and inconsiderate. They all have bad attitudes, besides the main guy. I was getting my nails done by one person and he told me he had to go and to wait 10 minutes for a new person to help me, which is fine. But after waiting 30 minutes for someone to help me and no one does as I see new people who had just shown up being helped before me was my last straw. I was getting ready to walk out and then they decided to care and try to help me after I was already over it. I do not recommend
