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January 2024 by Donna G
Sent over pictures of my cat's front leg, they called and want to see her for a better examination. She is chewing the hair off of just one leg.
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January 2024 by Herb Howland
No new clients so don’t waste your time going here and they refuse to give any recommendations bad attitude staff
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November 2023 by Kelly Rubel
Friendly and caring... Called to get in me in earlier when they had a cancelation. Whole staff so good with my dramatic dogs.
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November 2023 by Paul Neiswonger
Can avoid if your pet is older as they appear to have an undisclosed age limit. Was in the process of setting up a new intake, appointment by phone and went through a series of questions and as soon as they asked the age and I replied 13 years old for my cat they immediately said "unfortunately we're not taking on any new clients, thanks bye."Updated Follow up to their reply: I clearly stated this was a new patient intake appointment, and they acknowledged by asking if my animal was a dog or cat or...these were new intake questions, not or who are you and your pets name to find you in our system.Their reply to this review is a lie as they immediately cut the conversation and "unfortunately we're not taking on any new clients, thanks bye." as soon as I told them my cats age. no clarifying question to lead up to even a soft "oh..are you trying to set up a new appointment?" Just here is his age, reply: "unfortunately we're not taking on any new clients, thanks bye." which I guess can showcase how much I dodged a bullet.
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June 2023 by Stephanie Wanek
I brought my sister in law's kittin here for her first check up and the staff are super nice. The vet tech was really sweet and the Veterinarian was amazing and gave all the recommendations.
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May 2023 by krystle reed
My go to clinic for years, the staff is very friendly and they have always taken great care of my pets
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April 2023 by Kim Blaess
I just can’t say enough about Dr. Hatch and Palm Valley Animal Clinic!!! They are theeeeee nicest and caring people to humans and animals!! They have helped us with our senior kitties, going the least invasive roots in order to keep our kitties healthy and happy without extreme measures.It’s hard to find people that don’t charge you an arm and a leg and jump to the largest paycheck procedure (I know from past visits before finding PVAC many years ago at this point) and also can put your animal under more distress.Dr. Hatch and staff is who helped us say goodbye to our dear Waxy two years ago making our experience just a bit easier. We are blessed Kuma isn’t at that stage and that we have a safe, caring, warm place to go for check ups, treatments and peace of mind.If you are an energy based person, know this is a calming space with a very high vibrational, highly empathetic, kind place!!There is a reason they won best animal hospital in the West! I can attest to this! Thanks Palm Valley!!!!!???⬛???
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April 2023 by Sandra Aispuro
My dogs go here and all the staff is amazing and friendly! I seen a stray german shepherd on the side of the road around there and couldn’t stop due to a time restraint. I went back immediately and circled the block 10 times to find her and see the young man who works there saving the dog. If you see this I hope you have a beautiful day thank you for having such a caring heart makes me feel secure my dogs are in your guys hands?
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April 2023 by Riderbuttmunch
Just wanted to give some appreciation toPalm Valley Animal Clinic for being sokind in taking in a stray cat I found hit onthe road left for dead. Sadly, he passed away last night, i cried, but I am very thankful for the vets making him as comfortable as possible and treating him like any other patient who'd comeinto their clinic. It's hard loving animals and losing them, even if they're not yours, but he was in the right hands, I knew he was.
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February 2023 by Cj Twist
Very loving towards Meisha. They called two days later to check up on her ear. Not big veterinarian so they can give extra attention to their, our, fur babies.
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October 2022 by Susan Mountain
Dr. Hatch and all of the staff are beyond AMAZING! I searched forever to find the best vet in the valley for our new fur baby and I couldn't be more pleased. Thank you for your love and sincere care of all our furry customers.
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August 2022 by Shelly Stanley
Dr. Hatch and his staff are so compassionate and truly loves animals. They were so compassionate when it was time to say goodbye to our 19 year old cat, and also cares for our 12 year old pug. He never pressured us into anything, gives recommendations with quotes and breakdown. Our pug loves coming for "visits" and we will always bring our fur babies here.
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July 2022 by Mike Cooper
Had to put a dog down and they did everything plus more to make it comfortable for all involved. The family thanks everyone there for helping us through a very hard time.Thank you
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May 2022 by Rebecca C.
All of the doctors there are great. They are so patient and take the time to listen. Dr. Hatch has been really great with our cats. Very honest about necessity vs. optional treatments. A few years ago I had a cat that was going all over the house all of a sudden. We ruled out health issues and Dr. B took the time to talk and offer solutions. We tried Feliway and thankfaully it fixed it. Now I have adopted a puppy and it is challenging. Once again Dr. Bdfcx took the time to listen and offer good advice.
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April 2022 by Steve Teeple
If you are looking for a great place to take your pet(s), Palm Valley Animal Clinic is one of the best places in the valley. I moved out here from the Midwest and it was a challenge to find a veterinarian that was as good as what we were used to. We didn’t want to compromise the well-being and care of our pets because we moved and just couldn't find a good place. I was lucky to meet Dr Hatch outside of the clinic and can say he is genuinely a nice person. Even though the clinic is a bit far away, I decided to make the trip to take my dog in because I thought Palm Valley might just be a much better place than what we experienced locally.I was a bit shocked at how well my Labrador behaved in the clinic. Typically going into any clinic she would be extremely anxious and difficult to handle even though in most normal situations she is not. We walked in the door and she was chill. The folks at reception greeted her with kindness and a treat. After getting checked in we met with the tech and the vet who all are professional, caring, empathetic and knowledgeable. For a number of years I took her in and we always had the same great experience. When finally we got into a serious health concern, the care and treatment our dog received was truly exceptional. It’s difficult to articulate how great they are! The consultation that we received multiple times from Dr. Barenberg was way beyond what I would believe a most veterinarians would do. I believe it’s because they truly care about you and your pet. From the normal check ups, everything in between, and when it counts the most this is the place your pet deserves to go.
