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February 2024 by Victoria House
Prices are OUTRAGEOUS!! 27 bucks for USED jeans you got for FREE!!! Scottsdale locations are cheaper than this place. Go to a different location. Tempe/mesa has the best prices.
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February 2024 by Paulina Guinn
The most expensive goodwill I’ve ever been to. It’s disgusting how they price their items. Don’t come here.
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January 2024 by Amanda A.
Came to this location. Hard to find help in furniture section. Once we got help, our items were marked as sold, we watched them mark it. We shop around more and then We go to register, pay, pull to the back to pick up the item and see our item being loaded into the back of a Lexus. The guy who sold us the item is loading it, we tell them hey, we purchased that. The lady in the Lexus hurries up, puts it in her car while the worker says let me get my manager because he knew he sold it to us. The lady refused to show her receipt. The lady takes off and says she's going to go up front with our furniture loaded in the car. The manager comes out and says oh, I'm the one who sold it to her, but after it was sold to us. The manager knew the lady, knew her by her first name. The manager Said unfortunately I can't help you. I'll refund your money, I talked to the other customer but she's adamant on keeping it. The manager, a female with huge gauged ears, knew the customer, and sold it to her despite it being ours first. Customer service was bad...and the principle is the issue...I'll survive without the item. I'm just very disappointed the right thing wasn't done. Hope the lady in the Lexus is happy with herself as well as the manager. I'm sure the Lexus owner bribed the manager after watching us purchase the item. That lady was lurking as we were picking out the item. Get a better system. Have one person working the furniture section, remove items from the floor once they're sold instead of leaving them out so someone else can claim they've purchased. Do the right thing.
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December 2023 by Zachary
Non profit? ? lower your prices. only smart to go on 50% off day if you even want a remote deal.
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December 2023 by Chester Bullock
We have so much fun
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October 2023 by Tara Cook
**TRISHTON**WHAT A HARDWORKING AND FRIENDLY ADDITION TO THE PEBBLE CREEK GOODWILL!!I remember meeting Trishton on his very first day working at the Goodwill and he was trying so hard to do the while ring up and transaction correctly. But even if he had made a mistake (which he did not) his smile and his incredible soft skills for customer service would have made up for it!Trishton also now knows me everytime I come into the Goodwill which of course makes any customer feel special and at home when shopping! Trishton is one of the reasons I continue to shop at that Goodwill as opposed to others nearby! I always look forward to hopefully running into him there either while he is doing his clothes racks or whihe is ringing me up at the register.Thank you Trishton for working hard, greeting me every time I come in and your working, and being in such a positive state of mind no matter what!Sincerely,Tara Cook
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August 2023 by Bailey T.
Came to this location on 8/27/2023 Huge store, great selection. I had an entire cart full of clothes I was interested in, asked an associate for a fitting room but they weren't allowing customers to use them. I advised that it's unfair to expect customers to buy clothing items since they don't have a refund policy, just an exchange. Associate just said sorry and walked away. She also said I can just try everything in over what I'm wearing, I advised I have shorts/pants and I would feel uncomfortable doing that in an open store? Very unprofessional and if the fitting rooms are closed, I understand. But then they should allow refunds for items that didn't fit, not just an in store credit. Especially when we are already over paying for FREE items that have been donated by kind people.
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August 2023 by Linda Merritt
They charge more for used Costco clothing than Costco charges for the same items new. The *MOST EXPENSIVE* Goodwill in the West Valley. Funniest thing I've seen in a while is a Juicy Couture sweatsuit for (not kidding) $79.99 at this Goodwill Like that's a brand anymore. They have lots of space, and a place to return carts. Hard to get into and out of the parking lot, but that's not their fault.
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August 2023 by Diana Rodriguez
Are used to shop here until the prices became comparable to a new items that you can drive to the outlet and purchase even better deals. The air conditioning sucks. The store smells and the prices are overly expensive. I was looking at some shirts for work and the price on a long sleeve dress shirt was $29 when I can go to Walmart and buy it from you for five bucks. Definitely will continue not to shop here.
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July 2023 by Crystal Wanderi
(CS Manager) Josh is absolutely amazing! Always going above and beyond to make our shopping experience great! He's one of kind..... definitely the most important manager this store needs!!! Thank you ?
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April 2023 by Mayra R
The prices are ridiculous. A company that gets all their merchandise for FREE. They don't even clean their merchandise properly and leave original price tags.
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March 2023 by Karen Festerman
I went there yesterday about three shirts two pairs of shorts and a fitted bed sheet with Deep Pockets. I did not get my bag that had the fitted bed sheet in it. So I stopped by there today on my way home from work and asked for the bag with my bed sheet in it. The lady remembered she was very helpful she went right to it and gave it to me. I was very very happy especially because that was the only thing I paid full price for. Got to love Goodwill..
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March 2023 by Deborah Montelongo
I went there yesterday about three shirts two pairs of shorts and a fitted bed sheet with Deep Pockets. I did not get my bag that had the fitted bed sheet in it. So I stopped by there today on my way home from work and asked for the bag with my bed sheet in it. The lady remembered she was very helpful she went right to it and gave it to me. I was very very happy especially because that was the only thing I paid full price for. Got to love Goodwill..
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December 2022 by Patrick
Really clean well organized store in a great area
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November 2022 by Novella Rebollar
I go here to find deals and items that are expensive in store but easy on wallet here. I look for children's toys for daycare. Toys get broken, and they need replacing. Thank you.
