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December 2023 by Ken Wanlass
Ordered shoes online, paid for 2 day shipping. They put it on 6 day schedule. Can't get any customer service to respond. shop elsewhere.
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December 2023 by Luciana Castañòn
Not very happy, I have bought shoes here all time. This last time I bought shoes for my grandson about a month a ago and I felt there was no need to keep my receipt for my purchase and I didn't register my number with them. My grandson shoes where the shoe strings go through have broke one on each shoe, I called to let them know of course it's with in the 60 day time frame and due to not having the receipt or my # on file they cannot assist.i paid good $ for the shoes for this to happen.
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December 2023 by Diana Rodriguez
It’s such a shame that their customer service is awful here. PLEASE GET RID OF JULIANNA. SHE HAS THE WORST CUSTOMER SERVICE CONDESCENDING ATTITUDE YOU CAN EVER ENCOUNTER. I WILL NEVER EVER COME BACK HERE EXCEPT TO RETURN THE SHOES I JUST BOUGHT. WHO EVER GAVE HER THE MANAGER POSITION IS JUST AS POISONOUS AS SHE IS ???????????????
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November 2023 by Darian DaVeigh
Such a warm welcoming place to walk into. I was very lost and the one of the girls named valerie helped me out a lot with certain shoes and was very nice and patient with me. Once i got to the counter there was a girl Ashlie who checked me and and was very sweet and making sure i found everything i was looking for. Definitely will be going back:)
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September 2023 by PM DAWN
They have a variety of shoe options for everyone and at fair prices.
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September 2023 by Kathie Mersch
Had a great experience. Staff was so helpful, especially Juliana. Will keep coming back
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August 2023 by Natasha Longoria
Most people who go shopping for kids without them. They also know chances of them liking the new shoes are very slim. At this location the manager understands this. Returns are expected. She makes this process easy. Answering all questions, offering to help you order them or exchange or just giving me my refund. Feeling embarrassed doesn't need to be shopping for shoes doesn't have to be a unpleasant experience. I definitely recommend this location for my families kicks..
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August 2023 by Tony Spry
They have been my go-to for work attire for many years. Go into the store, find the same dress shoes, size and done.. if not in store, order it online.. The staff is very helpful and friendly.. Easier than shopping for groceries..
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July 2023 by Ivana Hernandez
Helpful staff, clean store easy to buy from!
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June 2023 by Destiny Flores
Customer service provided by the girls is there tonight was awful, they would continue to stare and laugh at my family. Liliana whom I assume was the person in charge was was also part of the laughter. Seems like a mean girls club in there I’m actually going to be coming back and returning the $345 I just spent there. Also she was cleaning shoes worn, hope they aren’t put back on the shelf.
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April 2023 by Monica Eikerenkoetter
I'm only giving one because of the customer service yes I got the shoes I wanted. But when I arrived there was one young woman seems like she was counting change The other woman was assisting a customer so I patiently waited my turn next thing you know a customer just walked right up to she proceeded to help himp when I said something I said I didn't know she was open and able to take customers I should have been the next person in line to be assisted what look to be the manager upfront simply said oh I didn't know she was open either while the young lady continue to help the customer not once did she apologize say I'll be with you in a moment I'm going to get the next person in line nothing not a care to the world. I'll stick to mailing to my house so I don't have to be bothered with asking a business to be kind and courteous simple.
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April 2023 by Lorena Goodwin
Had and amazing experience while shopping at this store location. General Manager Angie was very helpful and was on top of all the assistance we needed. She showed us the deals, helped out with becoming a rewards member. Loved her energy and professionalism.
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April 2023 by Bradley Goodwin
Angie went above and beyond today for my wife and I. She helped us while doing probably 3 other tasks. Great lady. Wonderful CS
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April 2023 by Tom Psalidas
Been coming here for over 10 years. Decent prices and selection
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March 2023 by Paul Adams
Took my three kids in and was greeted at the door with immediate help. My son has a size 14 wide foot. The assistant that help was extremely knowledgeable. We gave her a little description of what we wanted and she took us right to several perfect choice. Will definitely be back