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October 2024 by Gilberto Garcia
Close to home and pleasant staff
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June 2024 by franklyn montesdeoca
It's in the back of the Safeway
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June 2024 by Christina Berner
Show up for lab work and no one is there and no one at the store can tell me when you will be open USELESS LOCATION ?
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May 2024 by Kadi Cox
I had accidentally made an appointment for my son for two weeks ahead of when I showed up and they squeezed us in. It was for infant blood work and she did a good job of getting us in and out quickly so he wasn't upset for too long. Thank you!
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April 2024 by R Y
4/24/2024 12:37pm: I didnt catch the young ladys name but i asked if she could do a walk in appointment. She was super professional and kind to take me in. This place only does appointments ONLY.
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January 2024 by Tu Jefa
VERY BAD SERVICE THEY NEVER ANSWER THE PHONE
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November 2023 by DrugMan R.
DO NOT USE THIS LAB!!!Had blood tests done a week ago Thursday for a physical appointment today and had NO results in my portal. Called and was told that since one test was still waiting for a result, nothing is posted until all test results are complete! So asked it my Dr received the test results and was given the same answer - not until all results are in!I have spent over 50 years in healthcare and have NEVER heard a more asinine, foolish or an incompetent response as this one.Why do they not send test results as completed?Why not - because they are INCOMPETENT!!Go next door to Banner or down the hill to Abrazo until they can provide adequate customer service. You can be assured that I will be telling all my contacts in Estrella to avoid using Sonora Quest Labs!!Maybe Dave Dexter, CEO should pay more attention to the customer service they are NOT providing!!
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November 2023 by Pat Biancardi
This location is BY APPOINTMENT ONLY!
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October 2023 by Susan G.
Great experience I didn't wait long...The young lady who did the draw she was very professional and hit my vein in one stick...
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September 2023 by Melissa Pedroza
This lab is appointment ONLY ! which is very nice because the wonderful ladies took their time with my baby. It was a team effort but they were knowledgeable, quick, gentle and patient! I’m a phlebotomist myself and these ladies did great. I will be bringing my child back for future lab work if needed.
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September 2023 by Zims Samson
This location is definitely appointment only
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July 2023 by Kelly C.
I had to get a last minute labwork, done on Monday. I had been going to labcorp and getting an appt last minute there is impossible. So I made one here. I ended up going to the wrong one at first. Once I got to the right lab, (it's inside a Safeway and quite nice actually) I told them my situation. No one told me no, no one told me they can't do that, no one made me wait for an hour so they could figure it out. They understood, they were kind and accommodating, and patient. I had an appointment at 10:15am. My blood was drawn, I paid, and I was set up in the system for my weekly recurring appt in less then 20 min. It took labcorp 6 hour long visits, before they could figure out how to do set up my order. My out of pocket cost was even 8 dollars cheaper. I was so impressed that, I will be coming here now, instead of labcorp.
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November 2022 by Anita Collins
I was in and out very quickly. 40 minutes from the time I left my house and came back. The technician that took my blood was very good. I got stuck once and though my blood ran slow she didn’t collapse my vein by moving the needle around. Very pleased with the experience.
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October 2022 by Gail Bogart
Website is impossible to navigate. No one wants to talk to you. I am 80 years old and not a website user.
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August 2022 by sarah burchill
If the front desk associate was more concerned about her job rather than what I’m doing with my newborn, I would have given a better review. Her snotty attitude along with telling me “your baby is hungry” while she’s crying as I was juggling a car seat, a diaper bag, and her all while trying to reach for her bottle was a no for me. Staring at me after I’ve been feeding her and then saying “is this your first baby?” Like I was doing that wrong too… Will not go back and regret not telling her off.
