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February 2024 by Nancy E.
We joined our sister in search of a washing machine. Tersah was our sales person. You did a great job answering all her questions. Thank you. I am sure they will be back for a purchase. Thank you
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February 2024 by Annette T.
Beware buying any appliance at this store. If you get the warranty , good luck getting them to have a repair person out to fix anything. They only work with one appliance repair company and that person calls out sick your sh.... Out of luck. I have been waiting 2 1/2 weeks for my washer to be repaired. They schedule out 2 or more weeks. Then the day comes and the person called in, no coverage now I have to wait 2 more weeks. Paid good money for the warranty. The warranty company is Centurion and it is located at the store. So as I see it Spencer's is responsible for the entire process. Bad service. I believe the repair company is Spencer owned. The call came from there store from the appliance repair group. Wish they had negative star rating
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February 2024 by Mark C.
We used Spencer's back in 2005 when we had our first house built and it was a great experience then. In the past year and a half we have replaced all our major appliances that we inherited when we moved into our current house in 2018. Every purchase has been made at Spencer's, who has always given us a great experience! Back in 2005, we went to look in store before purchasing. With technology changes our last 3 purchases have been on the phone/text and researched online. They are knowledgeable, always offer the LOWEST prices, and have a good amount of options always in stock, though we did choose to wait a couple weeks for a higher end double oven range that we've been wanting for a long time. The delivery guys have always done a great job! Whenever our friends and family need appliances, we are quick to offer our whole hearted recommendation to go to Spencer's! Thanks for consistent great service over the years
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January 2024 by Stacie Eckland
We buy ALL our appliances and TVs from Spencers TV Appliance in Goodyear. We bought 2 refers, 4 TVs and a dishwasher 12 years ago and their prices/delivery/install and customer service was excellent! 2024 bought new stove and microwave. Again, excellent 5 stars in every category AND the delivery guys (2 of them) are just the nicest guys!! Quick, efficient install AND they cleaned up and took away the boxes/crating! LOVE these Spencer's TV Appliance people!!!!
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January 2024 by Ralph Hernandez
Our microwave went out on a Thursday, went to Spencer's in search of a new microwave and found one on sale. Perfect price! Salesman at Spencer's was very nice and set us up for delivery and installation the next day on Friday. The installer, Carlos came out and was very efficient with the installation. He had it installed in no time. Spencer's does a fantastic job. I would recommend them for all your appliance needs..
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January 2024 by Lily M.
I'm a repeat customer (3x's) in one year for different appliances and a whole house water filtration system. Spencer's is the best! no need to go anywhere else. Deliveries are always as scheduled never late and just simply reliable. I recommend anyone and everyone to give Spencer's a try for your next appliance purchase, you won't be disappointe.
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January 2024 by joelle springer
Christopher Adam's at the Goodyear location answered my phonecall, patiently answered all my many questions ,then texted pictures and info and I was able to get a very good idea of all kitchenaid appliances I had been eyeballing . Next I went to the store and he explained kindly and slowly all functions of each item , no pressure just good old fashioned customer service .ones I decided he led me through the purchase and even told me I had 30 days to decide on which warranty I wanted , he did his very best to give me the best price and called the delivery guys to see if next day was possible, since it was my only day off and a surprise to my husband as he was gone . The text came at 9 to give me 1st heads up and 30 min before , the 2 guys were clean , polite , and professional and handled EVERYTHING with care ..all I had to do is emty old fridge and above stove and under sink . The even hung my front door out and back in no problem at all. After install isacc explained every appliance and turned on stove and had run the dishwasher already . Chris the salesman will help me with all the rebate stuff and paperwork so i don't have to figure it out . This experience made up 10 fold for a previous one I had there and im so glad Chris answered the phone . I saved long for such a huge purchase and I'm so glad it ALL went this well . I highly recommend my salesman. I love love love all my kitchenaid smudge resistant appliances and can't wait to try out all there cool features
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December 2023 by Rick Eckert Eckert
Experience was great from the salesman to the delivery technician. Delivery and removal of our old fridge was quick and to the point, just the way I like it! Here and gone!
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December 2023 by Nancy Tannenbaum
Spencer's will always be my place to go for any new appliances. My oven/stove went out on me and I needed a new one asap. Other places I checked had a weeks wait for delivery, and only one salesperson per store. Not the case with Spencer's, a salesperson greeted me right away, helped me find the perfect fit, and it was delivered the next morning. Thank you Eric Roof at Spencer's for your professional help. Don't waste your time, go to Spencer's.
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December 2023 by LooHoo
Spencer’s is my go to place, easy and quick purchasing and financing if needed. Delivery was on time and installation was fast, Ruben was amazing and very thorough.
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November 2023 by Christopher M.
We had to get a couple new appliances when ours failed, just before Thanksgiving. We went to Spencer's and Eric in Goodyear helped us. We were able to get all new appliances in one package for a great price, and they were able to deliver it the day before Thanksgiving. The delivery staff were very friendly, careful with the appliances and installed them all very quickly without any scuffs or scrapes on them or the walls. Extremely happy with the whole experience!!
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October 2023 by EMily E.
Amazing value and service! Eric helped us at the store and Edgar handled deliver! Both amazing!!
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October 2023 by Edith Wright
Eric at Spencer’s TV & Appliances in Goodyear, AZ was a professional & exceptional salesman! Very attentive &.made our experience wonderful. The crew that delivered our product was just as exceptional! Definitely an 5 Star & more, experience! I would recommend this store to others; and use again in the future. Thanks for a great experience!
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October 2023 by Holly Kolpack
Dan, our salesman, provided us with no sales pressure or pushed us into anything we didn’t want. He also said to not get hung up on packages because they can customize to what you want. As for delivery, Carlos was fantastic. You could definitely tell he had a system. Each appliance came in and out with ease. He made set up seem like a breeze.I know they say you have a friend in the business. More like family if you ask me.
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October 2023 by Estela Najera
Loved the experience at the store Spencer’s, With sales man Eric in Goodyear store. Our order was delivered the very next day. The installer Mark and his helper did an awesome job! Quick efficient and very clean. Very excited to start using our new stove and with new hood. ?
