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January 2024 by Brianna Bandin
DO NOT USE THIS CREDIT UNION. We have used Sunwest for over 8 years. Our account was compromised for the first time ever. When we called to let them know fraud had happened on our account, we were told and I QUOTE, "We do not deal with fraud anymore."Would not refund any of the NSF fees associated with the fraud OR the fraud charges. Even with a police report!!Don't put your hard earned money into a bank that says not our fault when your money gets illegally used. All I could do was laugh. The banker told my husband and I quote again "it wasn't our fault"WHAT!?All our other banks reversed the charges even without a police report.It's very sad that we had our entire life savings ripped from us (stolen identity, all our money gone, credit cards, everything they took everything) and sunwest made the entire process so complicated and frustrating just to get our money back that was illegally used. Which they never did.Update: they reversed a few NSF fees after going round and round with them. But never the actual FRAUD charges.
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January 2024 by Vince Keahey
Great customer service here. William was outstanding, looked like everybody walked in at the same time and we were all taken care of in a timely manner. Thank you ~
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September 2023 by D P (Captain save a ***)
Sunwest is a great credit union! I've been with them for 10+ year's, they are always helpful when financing a vehicle or doing a personal loan. Always the most professional and polite when I go into any branch for service or speak with someone over the phone. I can't imagine being with any other financial institution. Sunwest is the best!
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September 2023 by Doris Worthen
They have always been kind and l have never had a bad relationship with the workers.
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July 2023 by Carol S.
Why do you have a drive through when it takes 10 to 15 minutes to get waited on. Was so excited for this. Not anymore. Guess I'll look at switching CU soon. The 1st time I ended up going inside..
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July 2022 by Gary Gabbert
Good credit union Friendly staff I just wish their online banking was better
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July 2022 by Marisa Alvarez
I went to here last week and was helped by Lydia Casas she was extremely rude,very unprofessional. She went out of her way to make me look stupid when we were talking acting like she knew everything, I actually had to talk to the manager and guess what, the whole time I was right. She made everything way more difficult than it had to be. If you want to go to a bank go to a different location for instance the one in surprise, way more nice and professional bankers
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July 2022 by Darlene K.
Friendly and efficient staff. Help us set up new account and it was a quick and easy pricess
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June 2022 by Chris Randall
I recently used Sunwest for a Home Equity loan. Ofelia Delgado walked me through the whole process. She was AMAZING!. Answered all of my questions. Gave all of my options. She made it so simple. She handled everything from application, requesting documents, setting up signing, even called when funded. Kept me informed every step of the way. Easiest process I have ever experienced. I wouldn't hesitate to recommend Sunwest to anyone. Thank you so much Ofelia!
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May 2022 by Robin Love
I use the shared branching for my account in Michigan, and these folks at SunWest are awesome.
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March 2022 by Eric Morgan
If you like getting junkmail offers from insurance companies rhat have purchased your address from SunWest FCU, then this is the credit union for you. At least one a week.
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November 2021 by Asemahle Tshabalala
The best time to invest in Forex & Crypto currency is now and the right person for the job is Mrs Kelly Robert an expert skilled broker forget about the negative reviews you may have seen so far, scammers has made it seem like they're no genuine traders again. “Don’t wish it were easier. Wish you were better.” I can assure you beyond doubts that Mrs Kelly Robert is 100% reliable I've made my 4th withdrawal trading with her. I made $12,000 profit from investing $1,000, you can earn above that, all you need to do is to contact her via: Email :
[email protected]
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November 2021 by Jerry Adair
I was on vacation in Hawaii and realized my debit card was racking up unauthorized charges. I called and was blessed to have made contact with Sara P. She put my mind at ease, shut my card off, disputed the charges and started the process to send me a new card all within our short phone call! She also was ready to guide me to local credit union that had shared branching so I would have enough cash for the remainder of my vacation! She was friendly, professional, efficient and most importantly I could hear her smile! It’s people like Sara that makes me a happy Sunwest member!
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September 2021 by Neil Phillips
I Sara Renee did for me was incredible. I have spoken to several SunWest people and sadly to say no one was able to help me with accessing my SunWest Account until I spoke with Sara Renee. She has skill sets that she been looked at when promoting people to upper management. My problem was getting into my SunWest Account to check balances and the app. Was rejecting every time I would try to access my account. Then that God I call in and reached Sara who was able to guy me
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August 2021 by Jason Lowman
This place is a joke, sold my car and Bank of America wrote me a cashier's check, this bank put a 7 day hold on a cashier's check. Stated that it is paper form, so is cash. Idiots. I am going to pull all my money out and close my accounts at this bank. Done with their stupidity, I had a similar situation with a check from my insurance company, took 14 days to receive funds. Ray Charles could have got me the money in less time.
